Review of   ,

Excellent family run hotel, rooms were very clean and comfortable, easy reach to the city centre. Breakfast was delicious and well cooked. Superb value for money, much better than a boring chain hotel. Returning soon.

Value for money:		Excelent
Service & support:		Excelent - Best staff I have come across!
Quality:		Good
Location:		Good

Review of   The Eskdale Hotel, Langholm    Phone: 013873 80357     Address: High St

We booked two rooms at the hotel after viewing the impressive website. We arrived expecting to find ourselves in two of the "14 newly decorated en-suite rooms" as stated on the website. However, the initial rooms we were given were small, poorly decorated and with dirty bed linen. As for the en-suites, the shower attachment in the double room was the perfect height for a hobbit but with no curtain. The single room (again perfect for hobbits!) was dismal with the wallpaper peeling off the wall. There was an electric shower in this room but it looked like it was the first one ever made.

After complaining, we were given alternative rooms to choose from. One of the doubles we were shown had no working light in the ensuite. The double room we eventually chose was a slight improvement. The single room we chose was much larger however the mattress should have been thrown out years ago as every spring could be felt. The cups in both rooms were unclean and the kettle in the double should have come with a health warning (it was black inside).

Breakfast was served and probably cooked by the woman on the reception desk. The only other member of staff seemed to be the cleaner who clearly wasn't doing her job properly.

We were very disappointed with the hotel and thought it was vastly over-priced for its quality.

Value for money:		Poor - over-priced
Service & support:		Fair
Quality:		Poor
Location:		Fair - not enough parking