Business Details
Premier Staffordshire Hotel & Restaurant in Newcastle-under-Lyme
Borough Arms Hotel is a privately owned establishment in Newcastle-under-Lyme, Staffordshire, offering modern comforts blended with classic hospitality. Established with a commitment to attentive service, the hotel provides 40 en-suite rooms, including boutique-style suites and family accommodations, all featuring free Wi-Fi and parking. Our culinary offerings include The Ostler Restaurant for traditional British and continental cuisine, and The Gladstone Bar for casual dining and drinks.Recognised as a premier events venue, we cater to weddings and functions for up to 120 guests, combining flexibility with a personal touch. Located near Alton Towers and Staffordshire attractions, we offer easy access to local landmarks while maintaining a warm, homely atmosphere. Our team ensures early check-in, complimentary parking, and tailored experiences for both leisure and business travellers.
Services
En-suite Rooms
Wedding Venues
Fine Dining
Event Catering
Gift Vouchers
Highlights and features
- We offer 40 contemporary en-suite rooms with free parking and Wi-Fi
- Our two dining venues serve award-winning British and continental cuisine
- Licensed for weddings with flexible event spaces accommodating up to 120 guests
- Strategically located near Alton Towers and Staffordshire's top attractions
- Family-run with over 20 years of hospitality experience in Newcastle-under-Lyme
What people say
Attentive staff
Delicious food
Beautiful venue
Comfortable accommodations
Excellent service
Services
En-suite Rooms
Our 40 en-suite bedrooms combine modern comfort with classic charm, featuring free Wi-Fi, digital TV, and parking. Choose from budget-friendly rooms, boutique-style suites, or family accommodations with early check-in from 1:00pm. All rooms include hospitality trays, soft bedding, and contemporary bathrooms with powerful showers.
Wedding Venues
Licensed for weddings with two private suites accommodating 10-120 guests. Our dedicated coordinator offers tailored packages including venue hire, catering, and overnight accommodations. The hotel provides photographic opportunities in adjacent parkland and flexible arrangements for ceremonies, receptions, and evening celebrations.
Fine Dining
The Ostler Restaurant serves breakfast, lunch, and dinner with seasonal British cuisine and continental options. Recently refurbished, it offers table service, private dining areas, and special menus for events. Dietary requirements are accommodated with advance notice.
Casual Dining
The Gladstone Bar provides relaxed dining with traditional ales, wines, and spirits. Menu includes classic British dishes, light snacks, and weekend specials. Open daily for lunch and dinner with a warm atmosphere for both guests and locals.
Gift Vouchers
Available for hotel stays, dining experiences, or monetary value. Purchasable online with instant email delivery or collectible from reception. Ideal for special occasions, with customisable amounts and redemption options across accommodation and restaurant services.
Questions
What room types are available at Borough Arms Hotel Hotel?
We offer classic hotel bedrooms (single, twin, double, family), executive doubles, and two luxury suites - The Downing Suite and Honeymoon Suite with premium amenities.
Does the hotel provide wedding services?
Yes, we're a licensed wedding venue with two private suites accommodating 10-120 guests, offering tailored packages including catering, venue hire, and overnight accommodations.
Are dining options available for non-residents?
Yes, both The Ostler Restaurant and Gladstone Bar welcome non-residents for meals and drinks during regular service hours.
What nearby attractions are accessible from the hotel?
We're 35 minutes from Alton Towers, near Churnet Valley Railway, Hawkstone Park, Trentham Gardens, and within easy reach of Staffordshire's pottery heritage sites.
What payment methods does the hotel accept?
We accept major credit/debit cards for bookings, with payment options available through our website or by phone for reservations.
Does the hotel offer special packages or deals?
Yes, we provide seasonal offers including wedding packages, dining promotions, and last-minute room deals available through our website or direct bookings.
Reviews (6)
Tahir Ramzan
Jun 15, 2022
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Rooms clean and comfortable. Excellent breakfast and lovely staff. Definitely above and beyond what we expected for the very reasonable room rate. Hotel cat park small but next door there's a large car park available but height restriction apply
Mark Preston
Jun 09, 2022
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Held a retirement party here in the king room over the jubilee weekend, brilliant experience. Let us have balloons, table confetti and the room for the afternoon. The hotel supplied a afternoon tea with lots of lovely sandwiches, cakes and scones with jam and cream. All staff were great, polite and very professional. Great experience
Vicky Cotterill
May 31, 2022
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Went to my sister's wedding everything was fantastic from the bar where we first went to, to the dining room that was fit enough for royalty and the staff were so pleasant and professional that they made us feel like royalty. Thank you so much Borough Arm's for the hospitality you helped to make it a special very special day for my Beautiful Sister and Handsome B-I-L XXXX
Jill Walker
May 10, 2022
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My family of seven were in the annex apartments which was away from the hotel as my elderly mother is unable to climb stairs. So that was helpful. Very basic, small double bed, so that wasn't ideal for me and my husband or mum and dad. Coffee and Tea available with a chipped cup, take your own smellies as you only get a small soap. Shower in bath. Breakfast was lovely back in the hotel and it was quiet as we were the only guests at the time. Staff were lovely. They didn't serve meals on a Sunday, day before Bank holiday Monday?
Rob Hart
Apr 03, 2022
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Called in for a meal before the theatre. We were a bit rushed, wish we could have stayed longer and had dessert. The waitress was very nice and friendly. The steak and ale pie was superb and presentation was excellent.
Michelle Luerssen
Mar 12, 2022
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I've place review on Tripadvisor also. Top chefs, amazing calamari and pork bites. Steaks were perfectly cooked to our taste buds. All staff were friendly, helpful. The waitress was there when we last went remember us when I mention the amazing calamari. Male waiter was so polite and friendly also. Great team, well done all.
