Business Details
Your Heritage Hotel Experience Since 1769
Beales Hotels is a distinguished family-owned business with a rich heritage spanning over 250 years. Established in 1769, we have evolved from a humble bakery in London to a respected hotel group operating two premier properties: West Lodge Park Hotel in North London and The Bell Hotel in Suffolk. Our commitment to excellence is reflected in our meticulously maintained grounds, including the renowned Beale Arboretum, and our dedication to providing exceptional hospitality. With generations of experience, we pride ourselves on offering personalized service, combining traditional charm with modern amenities. Our team, many of whom have been with us for decades, ensures every guest experiences the warmth and professionalism that define our brand.Recognized with accolades such as the Queens Award for Enterprise and Tripadvisor Travellers Choice, we continue to uphold our legacy of quality and innovation. Our history is a testament to adaptability, having navigated economic shifts and global challenges while preserving our family ethos. From hosting royal guests to creating memorable stays for families across generations, Beales Hotels remains a beacon of British hospitality. We invite you to explore our story and discover the enduring values that make us a trusted name in luxury accommodation.
Services
Hotel Accommodation
Conference Facilities
Fine Dining
Wedding Services
Heritage Tours
Highlights and features
- We offer 250 years of expertise in hospitality and family-run service.
- Our hotels combine historic charm with modern amenities for comfort.
- We maintain decades-long staff loyalty, ensuring consistent service quality.
- Our properties have won prestigious awards including the Queens Award.
- We provide unique locations near Londons transport links and Suffolks heritage coast.
Associations and certifications
- Queens Award for Enterprise
- Tripadvisor Travellers Choice
- AA Rosette
What people say
Excellent care
Perfect food
Wonderful stay
Polite team
Stunning heritage coast
Services
Hotel Accommodation
Our hotels offer elegantly appointed rooms blending historic charm with modern comforts. West Lodge Park features 59 bedrooms amidst 35 acres of grounds, while The Bell Hotel provides 15 heritage-themed rooms in Suffolk. Both properties ensure tranquil stays with attentive service, ideal for leisure and business travelers seeking authentic British hospitality.
Conference Facilities
We provide versatile venues for meetings, weddings, and banquets. West Lodge Park offers nine function rooms accommodating up to 250 guests, while The Bell Hotel features dedicated spaces for intimate gatherings. Our experienced team ensures seamless events with modern amenities, award-winning catering, and picturesque settings.
Fine Dining
Dining at our properties showcases seasonal, locally sourced cuisine. The Mary Beale Restaurant and Terrace Bar at West Lodge Park, and The Bell Hotels relaxed dining options, offer menus crafted by expert chefs. Guests enjoy AA-rosette-standard dishes, afternoon tea, and creative culinary experiences reflecting regional flavors.
Wedding Services
We specialize in creating unforgettable wedding experiences. From grand receptions in historic ballrooms to intimate ceremonies in boutique settings, our venues provide romantic backdrops. Comprehensive packages include venue styling, gourmet catering, accommodation, and personalized planning to ensure every detail exceeds expectations.
Heritage Tours
Guests can explore our properties rich histories and surrounding regions. The Beale Arboretum at West Lodge Park, with over 800 tree species, and The Bell Hotels proximity to Suffolks heritage coast and medieval towns, offer immersive cultural experiences. Guided tours highlight centuries of family legacy and architectural significance.
People
Andrew Beale
Managing Director
Eighth-generation leader with international hotel experience, overseeing West Lodge Parks redevelopment and strategic growth. Studied at Ecole Hoteliere de Lausanne, ensuring family legacy meets modern hospitality standards.
Nicholas Beale
Non Executive Chair
Andrews brother with expertise in property consultancies, guiding the boards financial strategy. Ensures long-term stability while maintaining family values across the business.
Ashley Beale
General Manager
Manages operational excellence across hotels, focusing on guest satisfaction and service standards. Brings fresh perspectives to wine lists, event programming, and hospitality innovations.
Wayne Turner
Executive Chef
Leads culinary teams to deliver award-winning menus using local ingredients. Specializes in seasonal cuisine and maintaining AA rosette standards across dining venues.
Anthony Browning
Senior Staff Member
Longest-serving team member with over 44 years of experience, embodying the companys commitment to loyalty and excellence in guest service.
Questions
How old is Beales Hotels Hotels?
Beales Hotels Hotels was founded in 1769, making it over 250 years old and operated by nine generations of the Beale family.
What services do your hotels offer?
We provide luxury accommodation, fine dining, conference facilities, wedding services, and heritage tours across our North London and Suffolk locations.
Can I host events at your venues?
Yes, both hotels offer versatile event spaces with catering, accommodation, and planning services for weddings, conferences, and private functions.
Are your hotels near major attractions?
West Lodge Park is near Londons transport links, while The Bell Hotel is close to Suffolks heritage coast, Framlingham Castle, and market towns.
Do you have loyalty benefits for frequent guests?
Our Club Beales Hotels offers 10% off rates, complimentary breakfasts, room upgrades, and exclusive seasonal discounts for direct bookings.
What awards have you received?
Weve won the Queens Award for Enterprise, Tripadvisor Travellers Choice, AA Rosettes, and regional tourism accolades for hospitality excellence.
Reviews (7)
Mark Rivers
Jun 28, 2022
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A country oasis within the M25 that deserves 5 . Friendly helpful staff, quiet and well maintained rooms, and what an incredible setting in the Beale arboretum. And to top it off the breakfast was excellent. Lots of fresh fruit, variety of cereal (not just big brand packets), and the cooked options were delicious and poached eggs perfectly soft.
Marco Gianniti
Jun 26, 2022
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It's such a shame, that given the beautiful grounds and location of this grand old country estate that it seems there has been no.money spent on the hotel since the late 90s! It's tired, out of date and worn out, it feels like walking in to a time warp which is a shame.as it has so much potential. Very overpriced room at 120 with no breakfast (in fact after my nights stay I cancelled breakfast as I think I may have been dissapointed and went locally instead.) The only reason this place got a star is because the staff were lovely. I have stayed at more luxurious B&Bs
Amanda Henry
May 31, 2022
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Went for a friend's special birthday surprise. Setting was beautiful. Staff were attentive, friendly and very accommodating. Afternoon tea was plentiful with a good choice. Gluten/ lactose free items were available. Hotel felt clean & safe. Would happily recommend
Latisha Perkins
May 13, 2022
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Lovely grounds.but my room was infested with large flys! Fortunately the staff moved us to another room (however the bathroom was very outdated and the table surfaces were not clean) The staff was very friendly but I think they need to do a better job of checking the standards of the rooms before guests check in. Whilst we were eating breakfast, we could hear staff having open conversations about how much they wanted to go home. The tea cups at breakfast we're also not the cleanest.
Marina Sleep
May 10, 2022
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My family had my mum's wake. We did not have to worry about anything. Had menu 1 on the choices. Lovely food. Attentive staff. Thank you for making a difficult day, a little easier.
David Foster
Apr 16, 2022
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Lovely hotel with excellent gardens. A must if you are in to walking the grounds. Stayed here a couple of times rooms very clean. Food is good and reasonably priced. Staff very attentive.
Stephanie George
Feb 21, 2022
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Great on a Friday night when the pianist is there, great on a Saturday afternoon for lazy lunch, great for Sunday dinner. I need to try it on a Monday.don't I? Outstanding quality dining experience It's just lovely and the staff are excellent. Really great to have this on our doorstep.
