Call Now
Website
Call
Business Details
Your Stay in the Heart of Plymouth
Citadel House Hotel is a welcoming Victorian guesthouse offering comfortable, clean accommodation in the heart of Plymouth. Our property combines modern amenities with a relaxed atmosphere, featuring en-suite rooms, free Wi-Fi, and daily housekeeping. Strategically located on Plymouth Hoe, we provide easy access to local attractions including the Barbican, National Marine Aquarium, and Theatre Royal.

With competitive pricing and a dedicated team, we ensure guests enjoy a convenient base for exploring the city and nearby destinations like the Eden Project. Our commitment to quality service and prime location makes us a preferred choice for budget-conscious travelers seeking comfort and accessibility.
Services
Double En-suite Room Twin En-suite Room Family En-suite Room Single Room with Shared Bathroom Budget Double with Shared Bathroom
Highlights and features
  • We offer competitive rates for comfortable accommodation in central Plymouth
  • Our en-suite rooms feature modern amenities including free Wi-Fi and tea/coffee facilities
  • Located within walking distance of Plymouth Hoe, Barbican, and National Marine Aquarium
  • We provide 24/7 contact support for guest inquiries
  • Our family rooms accommodate up to four guests with flexible bedding arrangements
What people say
Clean, friendly Manager helpful Ideal location Comfortable beds Good value
Services
Double En-suite Room
Modern double room with en-suite shower, crisp linen, and contemporary decor. Includes tea/coffee facilities and free Wi-Fi. Ideal for couples or solo travelers seeking comfort in central Plymouth.
Family En-suite Room
Spacious room with double and single beds, perfect for families. Features en-suite bathroom, TV, and tea/coffee facilities. Located near Plymouth's main attractions for convenient sightseeing.
Twin En-suite Room
Comfortable twin room with two single beds and en-suite shower. Offers modern amenities including free Wi-Fi and daily housekeeping. Suitable for friends or colleagues visiting Plymouth.
Single Room with Shared Bathroom
Affordable single occupancy room with shared bathroom facilities. Provides basic comforts including quality bedding and tea/coffee tray. Ideal for budget-conscious travelers exploring Plymouth.
Budget Double with Shared Bathroom
Cost-effective double room with shared bathroom access. Features comfortable bedding and essential amenities. Located near local cafes and restaurants for breakfast options.
Questions
What room types are available at Citadel House Hotel?
We offer double, twin, and family en-suite rooms, plus budget options with shared bathrooms. All rooms include modern amenities like free Wi-Fi and tea/coffee facilities.
Is breakfast included in the room rate?
Breakfast is not included but can be obtained at nearby cafes and restaurants. We recommend the Freedom breakfast at a local Wetherspoons for £2.99.
What are the check-in and check-out times?
Check-in is available from 3:00 PM to 7:00 PM daily. Check-out time is 10:00 AM. Please contact us if arriving outside these hours.
Are credit cards accepted for payment?
Yes, we accept credit card payments. Card details are taken to secure bookings, with full payment due on arrival.
What nearby attractions can guests visit?
We're within walking distance of Plymouth Hoe, National Marine Aquarium, Barbican, and Theatre Royal. The Eden Project is less than an hour's drive away.
Can I cancel my booking?
Bookings can be changed or cancelled up to 48 hours before arrival without charge. Cancellations after this period may incur a deposit fee.
Reviews (7)
Bailey Durn
Jun 08, 2022 Report
Upon arrival, we were met by who we thought was a very friendly staff member to which we found out, wasn't so friendly. First impressions were very different to the way it was advertised which took us by surprise. We proceeded to go to the room which again, was very different to the pictures. Was very small, very outdated and overall wasn't the best. Went down and politely asked for a refund and to check out as we were going to go somewhere else and that's when the woman became confrontational.

We asked again and she went on too tell us that "we can't". We asked again and then was rudely told that we can't get a refund. This hotel would be okay for someone older and not wanting anything spacious or lavish.
Sain Wootton
May 04, 2022 Report
This hotel is like 15 to 20 min walk from town. The hotel itself was easy to find and looks decent. When walking in the decor was a little out dated but still looked presentable. The staff member that greeted me was lovely and pleasant to talk to. We have a twin room for 2 people with an ensuite. I don't think this place is wheelchair friendly. i had to walk up 4 or 5 flights of stairs to get to my room.(no elevator) upon entering room it was a decent size with 2 single bed and a very small ensuite with shower. Considering there was 2 of use we had 1 hand towel and a small bath towel to share. the bedding and decor in room was out dated.

The window opened upwards and opened all the way. Witch I thought was rather dangerous considering we were high up. And the ensuite could have been a bit cleaner. hair in sink and spots of mold on ceiling. Oh and the water pressure was low. I had a dribble of a shower. And the bed side lamp didnt work. Also no freebies (take ur own shampoo etc) But overall worth it considering the price. You get what you pay for.
Helen Howell
Dec 03, 2021 Report
Lovely position in relation to town. Parking was easy with 5 voucher. Clean and fresh room and very welcoming host. Only criticism was the position of the kettle with the extension lead was a bit precarious.
Mat Grat
Jul 25, 2021 Report
Crackin BB Clean free WiFi can't comment on brekkie cos left at 4 am but will defo go back Go on risk it thee mother did
Gemma Richards
May 30, 2021 Report
Staff were friendly and room was clean but small with a really pokey bathroom, kettle was disgustingly dirty and window couldn't be shut at 6 in the morning when the builders started outside, lady doing the cleaning in the morning couldn't of been any louder if she tried
Annette Gough
Jul 24, 2020 Report
Beautiful house very well presented lovely hostess and great breakfast. great value for money. would definitely stay again
Tegan Kemp
Dec 07, 2019 Report
Overall experience was ok, can't fault the staff or the room. However breakfast was a huge disappointment. Vegetarian breakfast with a small spoonful of beans, 1 egg and hashbrown? Wouldn't advise paying for breakfast, take a 5 minute stroll down to spoons where it is more appealing.