Business Details
Luxury Hotel in Newton Abbot with Riverside Views
Passage House Hotel is an independently owned establishment in Newton Abbot, offering a personal service combined with the amenities of a larger chain. Situated on the banks of the River Teign Estuary, the hotel provides 90 en-suite bedrooms, many with scenic views, and a range of self-catering apartments. Our facilities include a heated indoor pool, gym, and dining options across two venues: The Vue restaurant and the historic Passage House Inn.We specialise in hosting conferences, weddings, and events in five well-equipped function rooms. Located just 20 minutes from Exeter and the M5, we offer free on-site parking and Wi-Fi. Our team prioritises guest comfort, with accessible rooms and tailored services for families, pets (excluding guide dogs), and business travellers. Recent renovations ensure modern comforts while maintaining our historic charm.
Services
Deluxe Rooms
Conference Facilities
Riverside Dining
Leisure Club
Self-Catering Apartments
Highlights and features
- We offer 90 en-suite rooms with estuary views and free Wi-Fi.
- Our five function rooms host weddings, conferences, and events.
- Two dining venues serve locally sourced Devonshire cuisine.
- Leisure facilities include a heated pool and gym (temporarily closed).
- Conveniently located 20 minutes from Exeter and the M5.
What people say
Great views
Excellent service
Memorable wedding venue
Peaceful location
Delicious food
Services
Deluxe Double Rooms
Our Deluxe Double Rooms offer scenic views of the River Teign Estuary, spacious balconies, and modern amenities. Perfect for weekend breaks, they combine comfort with traditional decor. Guests enjoy free Wi-Fi and parking, ensuring a relaxed stay in Devon.
Conference Facilities
Five well-equipped function rooms cater to business meetings, weddings, and celebrations. Located near Exeter and the M5, the venue offers accessibility and modern AV equipment. Dedicated event planners assist with logistics and catering.
Riverside Dining
Dine at The Vue restaurant with estuary views or the historic Passage House Inn. Menus feature locally sourced Devonshire produce, including afternoon tea and seasonal dishes. Both venues serve lunch and dinner daily.
Leisure Club
The leisure suite includes a heated indoor pool and gym (temporarily closed for renovation). Guests enjoy complimentary access to fitness equipment and relaxation areas. Spa treatments are available at an extra cost.
Self-Catering Apartments
One and two-bedroom apartments with kitchens, living areas, and private balconies. Ideal for families or extended stays, they offer flexibility with sofa beds and modern amenities. Located on-site with secure parking.
People
Paul Couch
General Manager
Paul oversees daily operations at Passage House Hotel, ensuring high service standards. With extensive hospitality experience, he focuses on guest satisfaction and team leadership.
Cody Kellow
Operations Manager
Cody manages hotel operations, coordinating events and guest services. His expertise ensures smooth day-to-day running and exceptional visitor experiences.
Bethany Lister
Deputy Operations Manager
Bethany supports operations and guest relations, ensuring efficient service delivery. She plays a key role in maintaining the hotel's standards and visitor satisfaction.
Questions
Are pets allowed?
We are pet-free except for guide dogs. Notify us at booking if required.
What dining options are available?
Choose The Vue restaurant for modern dining or the Passage House Inn for traditional pub fare.
Are there event facilities?
Yes, five function rooms for weddings, conferences, and celebrations with tailored catering.
Is parking available?
Free on-site parking for cars and coaches is available to all guests.
What renovations are happening?
Pool and gym upgrades are ongoing. Other facilities remain open with minimal disruption.
Reviews (6)
Joanne Birch
May 30, 2022
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I have stayed here a couple of times. The location is beautiful and staff very friendly and helpful. When booking a room I was told that the was only luxury rooms available at a more expensive price. I was given a room in the south lodge. Although the view was beautiful the room had no luxury. The carpets were thread bare, tables water stained and the bathroom badly in need of a refurb. Hall and landings in South lodge also in dire need of new carpets and decoration. The staff very kindly moved me into the main building to a lovely room also with a beautiful view. This place could really be the place to be but really need money spending in places.
Carl Waterfield
May 30, 2022
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Great conference hotel. Good refreshments. Nice location on the estuary too. Have not stayed overnight, so not a review of accommodation.
Terry O'Sullivan
Apr 13, 2022
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It's the 4th time I've stayed here. Ideally located for the English Riviera with fantastic views across the Teign estuary. Excellent service, very reasonable prices.
Foslingtonsmythe
Apr 11, 2022
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Lovely hotel, nice rooms great views of river, excellent service and staff, Dinner excellent food, But they cooked Breakfast was very poor, under done bacon and sausage and grilled tomato wasn't grilled at all, only 4 small button mushrooms and 2 hard poached eggs, rest of the cereals coffee fruit etc all great, next morning asked for bacon and sausage to be in for longer no difference, tomato better and fried egg this time good, have a word with the chef
Kevin Mitchell
Mar 29, 2022
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This was just a visit for coffee and cake whilst my car was being MOT'd and Serviced. We chose a table with a view of the River Teign in the Conservatory area which was most pleasant. Coffee and cake at 5 each. There was a downside though which did spoil the peace and quiet, a young man vacuuming with his noisy 'Henry' cleaner all around that area including close to us. This could have been stopped whilst we were there. I had gone there to escape noise so was not impressed! The venue is very pleasant though on the banks of the River Teign.
Dawn Simpson
Mar 15, 2022
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First time there absolutely loved it, people was great, food lovely, an room with view, swimming pool was excellent, has its own pub 2 mins down from hotel would recommend to go even for a weekend away
