Business Details
30 Years
experience
Emergency
services
Luxury Serviced Apartments in UK Cities
Established in 1996, The Spires has become a trusted provider of premium short- and long-term accommodation across five key UK cities. Our portfolio includes 49 apartments in Aberdeen, 30 in Birmingham, 24 in Cardiff, 18 in Edinburgh, and 25 in Glasgow, each offering spacious, self-contained living spaces designed to meet the needs of business travellers, families, and leisure guests. Our Aberdeen location, strategically positioned near Royal Deeside, has served corporate clients and tourists for over 25 years, while our newer Cardiff property opened in 2020 to provide modern accommodation near major transport hubs. All properties feature fully equipped kitchens, lounge areas, and business-friendly amenities including free WiFi, with family-friendly options offering multiple bedrooms and dual bathrooms.We maintain rigorous safety standards across all properties, including secure entry systems and 24-hour emergency maintenance support. Our commitment to quality is demonstrated through consistent investment in property upgrades and adherence to hospitality industry best practices. As a UK-based company, we prioritise direct customer engagement through our telephone support line and online booking system, ensuring personalised service for every guest.
Services
Serviced Apartments
Business Travel Accommodation
Family Leisure Breaks
Guest Loyalty Programme
24-Hour Support
Details
- Year established: 1996
Highlights and features
- We offer 25+ years' experience in premium serviced accommodation across five UK cities
- Our apartments provide 3x the space of standard hotel rooms at competitive rates
- Family-friendly options include 2-3 bedroom apartments with dual bathrooms
- 24-hour emergency maintenance service across all properties
- Direct booking benefits include loyalty rates and free cancellation options
Services
Serviced Apartments
Our serviced apartments combine hotel luxury with residential comfort across five UK cities. Each property features fully equipped kitchens, separate lounge areas, and business amenities including free WiFi. Available in studio to three-bedroom configurations, our apartments offer flexible accommodation for stays ranging from one night to several months. The spaces are designed to meet the needs of both business travellers and families, with premium bedding, modern bathrooms, and secure storage facilities.
Business Travel Accommodation
Tailored solutions for business professionals requiring extended stays. Our apartments provide dedicated workspaces with high-speed internet, video conferencing capabilities, and proximity to major business districts. Guests benefit from cost savings compared to traditional hotels, with the added convenience of self-catering facilities. Each location offers easy access to transport hubs and commercial centres in Aberdeen, Birmingham, Cardiff, Edinburgh, and Glasgow.
Family Leisure Breaks
Spacious family-friendly apartments with multiple bedrooms and dual bathrooms accommodate groups of up to six people. Our properties include child-friendly amenities such as cots, high chairs, and kitchen facilities for preparing children's meals. Located near major tourist attractions in each city, the apartments provide a home-from-home experience with added privacy and flexibility compared to standard hotel rooms.
Guest Loyalty Programme
Direct booking customers receive preferential pricing through our Guest Loyalty Programme. Members benefit from 7% savings on standard rates, flexible cancellation policies, and priority booking options. The programme is designed to reward frequent guests while maintaining transparency in pricing structures across all our UK locations.
24-Hour Support
A dedicated 24-hour maintenance team provides immediate assistance for urgent issues. Our emergency response system ensures guests receive prompt support outside regular reception hours. This service covers essential requirements such as heating failures, security concerns, and plumbing emergencies across all apartment locations.
Questions
What check-in and check-out times should I expect?
Standard check-in is 3pm and check-out is 11am. Early check-in and late check-out may be available upon request, subject to availability.
Do you offer parking facilities?
Aberdeen location has a private car park. Other locations provide nearby public parking options, with Birmingham offering limited on-site parking.
Can I cancel my booking?
Free cancellation up to 24 hours before arrival. Bookings made under non-refundable rate plans are subject to specific cancellation policies.
Are pets allowed in the apartments?
Most properties are pet-friendly with prior agreement. A pet supplement may apply, and specific apartment types may have restrictions.
What amenities are included in the apartments?
All apartments feature fully equipped kitchens, lounge areas, free WiFi, and security safes. Family units include dual bathrooms and kitchenware for six people.
Is there a minimum stay requirement?
Minimum stays apply during peak periods. Standard bookings have no minimum stay requirement, with flexible booking options available.
Reviews (5)
Brent J.
Apr 23, 2022
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Don't let the facade and hallways fool you, the rooms once inside are massive, clean and comfortable. Super helpful staff as well. Birmingham location is 1 min walk to bars and restaurants. Staff not regularly at desk so need to call to get lockbox access for room keys.
Nicola Clitheroe
Dec 12, 2021
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Good check in and service, the staff we saw were lovely and very helpful. Well situated and appointed. Everything was clean but showing signs of age, quite shabby round the edges. Lots of things broken or not working. All was well for our needs and decent for the price paid, but would not likely recommend.
Damianos Papadopoulos
Aug 23, 2021
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I stayed there for a month. There is not a 24hours reception. The self check-in - check-out is a joke and I did not like it at all. I was lucky that the handyman was present when I arrived otherwise, I am pretty sure I would not be able to find my room and take some rest. DON'T even think of booking with breakfast. They just bring you when they remember or when you remind them some staff from TESCO.
The TESCO is just round the corner and a lot of shops in the Mailbox opposite so go buy them by yourself. I had a one bedroom apartment that it was quite nice. In the shower you ned to be careful as water can easily splash out of the half-glassed bathtub. Cleaning is not their strong point. They even managed to bring me dirty towels ones : The first room that they gave me was on the 1st floor and I could listen anyone walking and speaking on the road. They could also see me very easily if they looked up. I moved to 3rd floor and it was much better. I would not recommend you to stay there even though the area around it is just perfect.
The TESCO is just round the corner and a lot of shops in the Mailbox opposite so go buy them by yourself. I had a one bedroom apartment that it was quite nice. In the shower you ned to be careful as water can easily splash out of the half-glassed bathtub. Cleaning is not their strong point. They even managed to bring me dirty towels ones : The first room that they gave me was on the 1st floor and I could listen anyone walking and speaking on the road. They could also see me very easily if they looked up. I moved to 3rd floor and it was much better. I would not recommend you to stay there even though the area around it is just perfect.
A. C.
Feb 27, 2021
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Completely poor service without asking questions using covid reasons to refuse booking although it was for essential reasons. Most likely illegal to do so and did not ask anything questions to establish weather it was a genuine visit or not. Went on own prejudices to decide. Classic example of how you should not handle such bookings in this climate
Esra Ustaomer
Sep 15, 2020
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Last night we stayed in Spires, so dirty,b ed is uncomfortable and horrible smell has a maintenance problem(living room was leaking on middle of the room)and so cold some heaters not working, and for the entrance&exit you must go other appartment, not recommended
