The Empress Hotel

Business Details

Your 4-Star Isle of Man Hotel Experience

The Empress Hotel stands as a beacon of timeless elegance and modern luxury on the breathtaking Isle of Man. With 104 thoughtfully designed bedrooms and a range of room types, we cater to families, business travelers, and event attendees seeking comfort and convenience. Our prime seaside location offers panoramic views and easy access to local attractions, including the TT races and Douglas promenade. The hotel features a restaurant, bar, lounge, and three event spaces, making it ideal for weddings, corporate events, and celebrations. We pride ourselves on exceptional hospitality, from our super-fast fibre WiFi to our attentive service and award-winning dining experiences.

Our commitment to quality has earned us repeat guests who return year after year for TT events and leisure stays. The hotel frequently hosts evening entertainment, ensuring memorable stays for those who appreciate vibrant atmospheres. With accolades from TripAdvisor and Google Reviews, we continue to refine our offerings to meet the evolving needs of our guests. Our dedicated team ensures every stay is seamless, whether you're here for a night or an extended winter break.

Services

Wedding Packages Festive Lunches Corporate Events Winter Breaks TT Race Accommodation Afternoon Tea Private Banqueting Dining Experiences Event Hosting Family Accommodation

Highlights and features

We offer 104 elegantly designed rooms with sea views and modern amenities
Our prime location provides easy access to TT races and Douglas attractions
We provide super-fast fibre WiFi throughout the hotel (code: empress99)
Our event spaces host weddings, corporate events, and themed celebrations
We maintain a 4-star rating with consistently positive guest reviews

What people say

Comfortable and clean rooms Excellent service Prime location Exceptional breakfast Memorable event hosting

Website

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Services

Wedding Packages

Our dedicated wedding coordinators help create unforgettable ceremonies. We offer tailored packages including venue hire, catering, and accommodation. With three event spaces and experienced staff, we ensure seamless execution of your special day.

Corporate Events

We provide fully equipped meeting rooms for conferences and business functions. Our packages include AV equipment, catering services, and accommodation for delegates. The hotel's central location makes it ideal for Isle of Man-based corporate events.

Festive Lunches

Our brasserie offers themed festive lunches including Christmas carvery and New Year celebrations. Menus feature local produce with options for families and special dietary requirements. Advance booking is recommended for popular dates.

Winter Breaks

Flexible winter accommodation packages available from November to March. Includes breakfast and access to local attractions. Packages can be booked for single nights or extended stays with seasonal discounts applied.

TT Race Accommodation

Special TT race weekend packages with guaranteed parking and early check-in. Rooms located just 10 minutes from the paddock with shuttle service available. Packages include breakfast and event schedule information.

Questions

What room types are available at The Empress Hotel?

We offer 104 rooms including standard, family, and sea-view options with modern amenities.

Does the hotel provide event hosting facilities?

Yes, we have three event rooms for weddings, corporate events, and themed celebrations.

Is there WiFi access throughout the hotel?

Yes, we provide free super-fast fibre WiFi throughout the hotel (code: empress99).

What dining options are available?

Our brasserie serves breakfast, afternoon tea, and evening meals with seasonal menus.

How accessible is the hotel for TT race events?

We're located 10 minutes from the TT paddock with easy walking access to race facilities.

Are there special packages for winter stays?

Yes, we offer Winter Break packages from November to March with flexible booking options.

Reviews (6)

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Quentin Howe

Jun 02, 2022 Report

Excellent hotel in a great location. Customer service was superb. Room was very comfortable. Woukd definitely stay here again,

Hazel Lowe

May 01, 2022 Report

Well located in the centre of Douglas promenade but the last two years of the pandemic have clearly taken financial toll as the building is somewhat "tired". I would advise anybody staying not to accept a room anywhere the housekeeping closet unless you enjoy being woken up at 6.30 every morning by doors banging, phones ringing and general chatting. The corridors have signs politely asking guests to be quiet in corridors, shame it doesn't ask the same if it's staff.

Paul Boulton

Apr 16, 2022 Report

I'm a coach driver who brought a group of 25 to this hotel, the reception staff are all friendly the rooms clean and comfortable. However the evening meals are little more than slop! My passengers were complaining of cold food so when I got my meal the first thing was cold plates then the veg was fridge cold, several passengers sent meals back which was then brought back obviously having being reheated in the microwave, then when complained to the manager he was very rude refused to acknowledge that the food was cold and when I said I would be making a complaint to the company we booked the tour with his response was " good luck with that I will tell them the food was hot ". Shocking they need to get a better chief and sack the manager, He never once offered an apology for the cold food!

I wouldn't feed it to a dog! This wasnt the only meal that wasnt the previous night the meals weren't cold but tepid at best I tour all over the ok for my job and this without doubt is the worst food I've been served and the rudest hotel manager I've ever had the displeasure of speaking with Paul Coach tour driver

Kirree Earnshaw

Apr 08, 2022 Report

Afternoon tea for three We visited on a weekday for afternoon tea, a very generous spread with all sorts of treats! Sandwich selection could be improved and scones were a bit dry. Lovely hot chocolate and the chocolate fondue with dipping fruits and brownies was delicious! Our server was new and we had to ask for a few things but nothing was too much trouble for them and they were really friendly. Lovely view of the sea, overall probably one of the best afternoon teas available on the Island and excellent value.

Edward Cotterell

Apr 01, 2022 Report

The hotel was clean and central. Walking distance to centre. The room was a fair size and the bathrooms were well appointed and clean! The only issue for me was the breakfast room and the breakfast itself was average.

James Robertson

Mar 15, 2022 Report

Lovely, spacious room (particularly appreciated the USB chargers in the room as we'd both remembered the wires for our phones but forgot the mains adapters!). Breakfast was nice and staff very friendly. Kindly looked after our suitcases until we left for the evening ferry on our day of departure so we didn't have to take them round everywhere with us! A bit of a walk from the sea terminal (at least 20 mins) but nice to walk by the sea. Well-placed for most places in Douglas. Had a great time, thank you :-)