Business Details
50+ Years
experience
Luxury 4-Star Hotel in Sutton Coldfield
Moor Hall Hotel & Spa is a family-owned 4-star country house hotel with a rich history dating back to the 16th century. Established in its current form in 1903, we combine historical charm with modern amenities across 83 bedrooms, two restaurants, a spa, and event spaces. Our team prioritises warm hospitality, offering personalised service for stays, dining, weddings, and corporate events. Set in 200 acres of parkland near Birmingham, we provide a tranquil escape with versatile facilities.With over 60 years of family stewardship, we maintain a commitment to excellence while preserving the property's heritage. Our accolades reflect consistent guest satisfaction across accommodation, spa treatments, and event hosting.
Services
Accommodation
Fine Dining
Spa Treatments
Wedding Venues
Conference Facilities
Details
- Year established: 1903
Highlights and features
- Family-owned for over 60 years with deep local knowledge
- Historic 16th-century property with modern amenities
- Award-winning spa and multiple dining options
- Versatile event spaces for weddings and conferences
- 200 acres of landscaped grounds near Birmingham
What people say
Excellent service
Delicious food
Beautiful grounds
Perfect wedding venue
Attentive staff
Services
Luxury Accommodation
Our 83 individually designed bedrooms combine historic charm with modern comforts. Choose from standard rooms to four-poster suites with hot tubs, all featuring free Wi-Fi and 24-hour room service. The family-owned property maintains high cleanliness standards with recent guest reviews praising bed comfort and room presentation. Located in 200 acres of parkland, guests enjoy scenic views and peaceful surroundings while remaining just 25 minutes from Birmingham city centre.
Fine Dining
Dine in The Oak Room Brasserie or Country Kitchen Carvery, both offering locally sourced seasonal menus. The Oak Room provides evening la carte service with dishes like pork belly and roast duck, while the Country Kitchen serves hearty Sunday lunches. Afternoon tea with three tiers of delicacies remains a popular choice, with vegetarian options available across all venues. Recent guest reviews highlighted 'perfect steak' and 'excellent service' from attentive staff.
Spa Treatments
The award-winning spa features TEMPLESPA treatments, indoor pool, sauna, steam room, and gym facilities. Guests can enjoy signature spa days with prosecco or relax in the tranquil environment. Recent visitors praised the 'excellent' spa facilities and 'quiet' atmosphere. The leisure club offers fitness classes and membership options with modern equipment and parkland views. Special packages combine accommodation with spa access for overnight guests.
Wedding Venues
Host ceremonies in the Sunken Garden or Charter Suite for up to 180 guests. The venue provides inclusive wedding packages with flexible options and midweek discounts. Bridal prep suites and 83 guest rooms ensure comfort for wedding parties. Recent reviews praised 'perfect' day coordination and 'outstanding' staff service. The property combines historic architecture with modern amenities for both large and intimate celebrations.
Event Hosting
Six air-conditioned conference rooms accommodate events from 2 to 250 delegates. The venue combines historic charm with modern technology including free Wi-Fi and natural daylight. Corporate guests benefit from dedicated event planners and 24-hour reception. Recent reviews highlighted 'stress-free' corporate events and 'beautiful' outdoor spaces for team-building. The hotel provides delegate packages with accommodation and dining options.
Questions
What are the check-in and check-out times?
Check-in is available from 3pm with check-out until 11am. Early check-in and late check-out can be arranged subject to availability.
Are pets allowed at the hotel?
We have limited dog-friendly rooms available - please request in advance by calling our reservations team directly.
Can I book spa treatments without staying overnight?
Our spa facilities are available to both hotel guests and day visitors with advance booking recommended.
Do you have accessibility features?
We offer accessible rooms and step-free access to key areas - please contact us in advance to discuss specific requirements.
Are gift vouchers available?
Yes, we sell gift vouchers for accommodation, dining experiences, and spa days both online and at reception.
How do I book a wedding at Moor Hall?
Contact our dedicated wedding team via email or phone to discuss packages and arrange a venue viewing.
Reviews (6)
Theresa Wall
Jun 22, 2022
Report
A very happy stay at Moor Hall with family visiting from Canada. A lovely welcome at reception. Considering hotels are struggling with staff issues at the moment this hotel managed this well. A busy hotel for wedding parties so at times difficult to find a seat in lounge bar area and breakfast restaurant claustrophobic and too warm. However definitely one of the best " Best Westerns."
Rachel Longstaff
Jun 16, 2022
Report
Enjoyed a wonderful afternoon tea. All needs were met and catered for. All the food was fresh and enjoyable. Plenty of choices. Good selection of drinks available. Diet coke available at no extra charge instead of hot drink. Staff were very welcoming and friendly. Excellent service. Would totally recommend
Michael Billinge-Jones
May 31, 2022
Report
A great hotel with plenty of character for weddings or a weekend break. Hotel is surrounded by a golf course and residential properties making it very quiet. Quality of food is good, especially breakfast. Staff very helpful. Plenty of space in their car park. Overall we had a good stay.
Michelle Woodman
May 22, 2022
Report
We booked very last minute after leaving a truly awful nearby hotel after half an hour (it was just too awful to stay). The hotel was lovely, the room, the bar area, dinner and the staff were all great. Especially the lady at breakfast. We were staying the night before a conference at the Belfry and I have to stay that the Moor Hall hotel was much nicer, our room better quality (they need to sack the painter at the Belfry) and the service also much friendlier. Would be my first choice if in the area again
James Khoo
Apr 19, 2022
Report
We stayed for two night in a family room just before Easter 2022. The room was spacious, clean, comfortable beds and lovely and warm. Everything worked, not a small feat for a hotel room. The grounds were lovely, with a large golf course at the rear of the hotel. The spa was nice, decent sized pool, steam room, sauna and jacuzzi. It never seemed overcrowded. Staff really polite and helpful, the ladies serving breakfast were a joy with our kids and gave good recommendation a for a walk through Sutton park which is close by.
The hotel had an Easter walk in the sunken gardens which was beautifully lit up at night. We ate at the hotel for breakfast and dinner - breakfast was great, good choice of hot/ cold options, we had dinner in the garden kitchen which was a carvery with a couple of other options- top quality and amazing Yorkshire puddings! Really good value stay for 4 with breakfast and dinner
The hotel had an Easter walk in the sunken gardens which was beautifully lit up at night. We ate at the hotel for breakfast and dinner - breakfast was great, good choice of hot/ cold options, we had dinner in the garden kitchen which was a carvery with a couple of other options- top quality and amazing Yorkshire puddings! Really good value stay for 4 with breakfast and dinner
Tim Messer
Mar 07, 2022
Report
Absolutely outstanding stay. The hotel is not modern but well kept, clean and tidy. It has a traditional country house feel. The common areas are nicely presented in wood. The breakfast is spot on and the coffee is actually amazing unlike the dishwater most places serve. 3 course carvery for about 20 during the week do whats not to like. However the best thing about the place are the staff, truly friendly helpful and dedicated. Whilst staying I observed them dealing with a difficult customer who was frankly an up herself cow out to abuse some young person.
They remained polite and professional. The serving staff at breakfast were attentive, polite and had a great sense of humour. It was a work trip but if I was looking to stay on my own coin I would absolutely book this hotel. Everything right about hospitality was demonstrated by the team here.
They remained polite and professional. The serving staff at breakfast were attentive, polite and had a great sense of humour. It was a work trip but if I was looking to stay on my own coin I would absolutely book this hotel. Everything right about hospitality was demonstrated by the team here.