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Your Stay at Norfolk Hotel in St. Helier
Norfolk Hotel is a family-owned and operated 2-star establishment in St. Helier, Jersey, offering comfortable accommodation and essential amenities for both leisure and business travellers. With a heritage of providing value-for-money stays, we combine practicality with a welcoming atmosphere, ensuring guests have a reliable base to explore the island. Our team prides itself on delivering attentive service, maintaining immaculate cleanliness, and offering thoughtful extras such as complimentary Wi-Fi, daily room servicing, and a tranquil rose garden. The hotel features an outdoor swimming pool, a fully equipped bar with seasonal entertainment, and a restaurant serving breakfast and evening meals. Located just minutes from St. Heliers town centre, Howard Davis Park, and Havre des Pas beach, we provide easy access to local attractions while maintaining a peaceful environment.Our facilities include free parking, luggage assistance, and accessible amenities for guests with specific needs. We prioritise guest satisfaction through transparent communication, flexible check-in/check-out options, and a commitment to sustainability practices. With over a decade of operation, our teams local expertise and dedication to hospitality ensure a memorable stay. Reviews consistently highlight our friendly staff, exceptional cleanliness, and strategic location as key strengths. Whether visiting for a short break or extended stay, we aim to make every guest feel at home.
Services
Accommodation
Restaurant
Bar
Parking
Swimming Pool
Wi-Fi
Luggage Assistance
Tour Arrangements
Highlights and features
- We offer family-owned hospitality with over a decade of experience in Jersey tourism.
- Our central location provides easy access to St. Heliers attractions and transport links.
- Daily room servicing ensures consistent cleanliness and comfort for all guests.
- Outdoor swimming pool and tranquil rose garden enhance your relaxation during stays.
- Flexible check-in/check-out options available with advance arrangement.
What people say
Immaculately clean
Lovely friendly staff
Excellent breakfast
Great location
Exceptionally maintained
Services
Accommodation
Our comfortable rooms feature en-suite bathrooms, flat-screen TVs, tea/coffee facilities, and daily servicing. All rooms include fresh towels, hairdryers, and soft bedding for a restful stay. Guests enjoy complimentary Wi-Fi and access to shared amenities like the outdoor pool and rose garden.
Dining
The hotel restaurant serves breakfast between 7:30am and 10:00am, with evening meals available from 6:00pm. The menu offers varied options, including early breakfast arrangements and smart-casual dining in the evening. Room service is not available, but vending machines operate 24/7.
Parking
Free on-site parking is available with prior registration at reception. A disabled space and permits are provided, while larger vehicles require staff guidance. Overflow parking at Green Street public car park is 4 minutes away if needed.
Swimming Pool
The outdoor swimming pool operates from dawn until dusk, with towels provided at reception. Guests must complete a medical/safety questionnaire before use. The pool area includes sun loungers and is maintained to high hygiene standards throughout the season.
Tour Arrangements
Reception assists with booking coach tours, car hire, and taxi services. Brochures and local expertise help guests plan island exploration, including the recommended round-the-island tour for first-time visitors.
Questions
What amenities are included in rooms?
Rooms include en-suite bathrooms, flat-screen TVs, tea/coffee facilities, daily servicing, and complimentary Wi-Fi.
Is parking available at the hotel?
Yes, free on-site parking is available with prior registration at reception.
What are breakfast hours?
Breakfast is served between 7:30am and 10:00am daily.
Can I access the swimming pool?
The outdoor pool is open from dawn until dusk, with towels provided at reception.
Is the hotel accessible for disabled guests?
Yes, we offer accessible parking, ground-floor facilities, and staff assistance for guests with mobility needs.
Are pets allowed?
Pets are not permitted in the hotel to maintain hygiene standards for all guests.
Reviews (7)
Chris Wright
Jun 03, 2022
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Very enjoyable stay. Spotlessly clean and comfortable, with pleasant and friendly staff. The hotel is ideally placed for the town centre and everything it has to offer. Excellent service. No issues. Highly recommended!
Derek Williams
May 25, 2022
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A very pleasant, clean and well maintained hotel with a reasonably sized car park to the rear of the hotel. The staff are very friendly, helpful and efficient and the breakfast is great. A good look cation is within a short walk from the man to restaurants and shops of the town centre and the tourist attraction of Liberation Square and the museum of Jersey is only around 15 minutes walk.
Peter Ditch
May 21, 2022
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Superb friendly staff that go out of there way to help.lovely full English breakfast. Pool and Bar.slightly out of the way but all round had a fantastic stay.1st class
Jennifer Morrison
May 08, 2022
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Amazing stay at The Norfolk Hotel. The staff are incredible and so welcoming. It was our first holiday with our 7 month old baby and the staff couldn't have been more helpful. They went above and beyond to make it a brilliant stay and they were all so amazing with the baby. I've not been in such a busy hotel where you are made to feel like an individual. Other than wonderful staff, the hotel is also incredibly clean and the breakfasts were delicious.
You get cereal but also either a full English or a continental included in the price. The main bus station is a 10/15 minute walk away and you can get to the main shopping streets in the same amount of time. Lovely park within 5 minutes and the beach and lido are 10 minutes away.
You get cereal but also either a full English or a continental included in the price. The main bus station is a 10/15 minute walk away and you can get to the main shopping streets in the same amount of time. Lovely park within 5 minutes and the beach and lido are 10 minutes away.
Marj Lapersonne
May 02, 2022
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The stay at this hotel was excellent you could not wish for any better. The food was really good and the staffing in all departments from the dining room staff reception staff bar staff to cleaners was very good. A first rate family run hotel and we will definitely go back
Andy Newman
Apr 18, 2022
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Fantastic location, staff very helpful. Very good rate. Hotel nice a clean. I will be returning again.
Lyndsey
Apr 06, 2022
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Stayed here for 5 nights on a 1st trip to Jersey. A good base for exploring the island using the local buses. An easy walk to the bus station. The room was quiet and clean, wifi was good, there was a kettle with tea, coffee and milk and a room safe. All the hotel staff were friendly, attentive and helpful. Breakfast was good. You can eat dinner in the hotel. Otherwise, there are plenty of other options in the vicinity plus mini supermarkets to buy packed lunches, drinks, snacks etc. Good value for money.
