Suites Hotel

Business Details

Luxury Hotel in Liverpool with Spa & Conference Facilities

Established as a premier destination in Liverpool, Suites Hotel combines luxury, comfort, and exceptional service. Our 4-star rated property offers exclusively designed suites, each featuring a king-sized or twin bed configuration, a separate lounge area, and a private en-suite bathroom. Catering to both business and leisure travelers, we provide high-tech amenities such as complimentary Wi-Fi and in-room EV charging, alongside leisure facilities including an inviting swimming pool and a state-of-the-art spa.

Recognized with a prestigious 5 Bubble rating from The Good Spa Guide, our spa is the first on Merseyside to achieve this accolade. Our dedicated team ensures a seamless experience, whether you're exploring Liverpool's attractions or conducting business. With spacious suites, modern facilities, and a commitment to excellence, we offer a tranquil retreat in a vibrant location.

Services

Luxury Suites Spa Facilities Conference Rooms Dining Health Club

Highlights and features

Award-winning 5 Bubble rated spa facilities
Spacious suites with separate lounge areas
High-tech amenities including EV charging
Convenient location near Liverpool city center
Dedicated service for business and leisure travelers

Associations and certifications

4-star rating
The Good Spa Guide 5 Bubble rating

What people say

Spacious comfortable suites Excellent spa facilities Friendly staff Modern amenities Great breakfast options

Website

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Services

Luxury Suites

Our spacious suites offer a king-sized or twin bed configuration, separate lounge area, and private en-suite bathroom. Designed for comfort and style, they feature modern amenities like flat-screen TVs, high-speed Wi-Fi, and refreshment centers. Ideal for both business and leisure travelers seeking a tranquil retreat in Liverpool.

Spa Facilities

The award-winning spa features a Thermal Suite, seven treatment rooms, and THALGO-certified therapies. Guests can enjoy saunas, steam rooms, spa baths, and specialized treatments like mud therapies in the Rasul Chamber. Recognized with a 5 Bubble rating from The Good Spa Guide, it's perfect for relaxation and rejuvenation.

Conference Rooms

Versatile meeting spaces equipped with state-of-the-art technology cater to events from intimate meetings to large conferences. The dedicated events team offers tailored catering packages and seamless planning support. Located near Liverpool city center with ample parking, it's an ideal venue for productive gatherings.

Dining

Handley's Brasserie serves locally sourced dishes including gourmet burgers, steaks, vegetarian options, and homemade desserts. The menu caters to dietary needs with vegan and gluten-free choices. Private dining rooms are available for special occasions, complemented by Bollinger Bar's extensive beverage selection.

Health Club

The health club includes a 15-meter pool, separate toddler pool, gym with modern equipment, and fitness classes. Guests can access saunas, steam rooms, and spa baths without booking. The facility promotes wellness through exercise and relaxation options, available daily from 6:00 AM to 10:30 PM.

Questions

What room types are available at Best Western Premier Suites Hotel & Spa Liverpool-Knowsley?

We offer Standard Twin, Double Suite, Family Suite, Executive Suite, and Presidential Suite options, accommodating 2-3 adults with amenities like king-sized beds, separate lounges, and en-suite bathrooms.

Does the hotel have a restaurant and bar?

Yes, Handley's Brasserie serves breakfast, lunch, and dinner with locally sourced dishes. Bollinger Bar offers cocktails, wines, and spirits. Both feature private dining options for special occasions.

What spa facilities are available?

Our 5-Bubble rated spa includes a Thermal Suite, seven treatment rooms, THALGO-certified therapies, saunas, steam rooms, and a Rasul Chamber. The pool and gym are available daily from 6:00 AM to 10:30 PM.

Is the hotel suitable for business travelers?

Yes, we provide high-speed Wi-Fi, in-room EV charging, and adaptable conference rooms for meetings. Complimentary onsite parking and proximity to Liverpool city center enhance business convenience.

What are the check-in and check-out times?

Check-in begins at 3:00 PM, and check-out is available until 11:00 AM. Early check-in and late check-out can be arranged subject to availability.

Does the hotel offer event hosting facilities?

Yes, our versatile meeting rooms accommodate events from small meetings to large conferences. We provide state-of-the-art technology, catering packages, and dedicated planning support for weddings and corporate events.

Reviews (7)

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Kate

Jun 01, 2022 Report

The Spa facilities were very good. Ladies changing room could be improved. Lockers were difficult to use and the showers were not great. Staff were very friendly. The treatments we had were Massages and Facials. Both were excellent. I would go there again.

Sam Thompson

May 30, 2022 Report

We had an executive suite and it was beautiful. We paid for late checkout, so didn't have to leave until 1pm. We ordered room service for dinner We had gnocchi which was lovely and sticky toffee pudding Would definitely book the room again, but breakfast was diabolical. Hotel is having renovations done at present and so breakfast was a make shift - not a lot of choice - set up. There was only 1 young girl doing everything, so had to ask for cutlery, ask for milk, ask for juice.

One of us is a vegetarian and the other is a vegan. Literally nothing to chose from for either of us. Breakfast wasn't part of the price, of our already expensive hotel room, so definitely don't bother paying for breakfast while they are doing renovations, as it is a waste of money. Staff throughout were lovely and would definitely book the room again. It's just a shame that breakfast was such a bad experience

Robin Hassan

May 30, 2022 Report

The rooms had dated furniture and looked very different to website photos even though we selected executive rooms. The rooms were not cleaned in 3 days even though we requested twice with bins overfilled. We were told the spa would be open in the morning, but then discovered in the morning the Steam and Sauna facilities would be closed for another further 2 weeks. When trying to book and a spa treatment at the desk, was told to go away and check the website for prices.

It felt like we were a burden so didn't book the treatment and went elsewhere. The jacuzzi had a dirt film along the edge but on the positive side, the pool was nice and warm! I wouldn't chose this hotel again if I had a choice.

Anthony Oliver

May 23, 2022 Report

DON'T STAY here! From start to finish a poor experience, I have stayed multiple times in the past with no issues. This two day trip (family bereavement) was woeful! Breakfast is now not included, upon paying 10pp the food wouldn't. It even rate one star! All cold, no taste, forgotten ingredients, no black pudding. For dinner the steak was over cooked, full of veins and NO mustard. The room was a good size.however dated, light not working, air con knowingly not working!

They are more interested in the 2/3rds of the hotel that has been hired by the council to house refugees. AVOID at all costs! My entire family are from Kirkby and my father who was with me actually got married at this venue 49 years ago. Very sad experience. I would give 0 stars if I could

Steph Mcbride

May 22, 2022 Report

We went to the spa today for my husbands birthday. Staff were brilliant and helpful nothing was too much trouble. Afternoon tea served in a lovely area within the spa. The server bought us a decorated cake for my husbands birthday. The prosecco we ordered was provided for free as a birthday gift which was a lovely surprise. Enjoyed every minute and would recommend to family and friends.

Christina Amanda Atkins

Apr 02, 2022 Report

Spent the Day in the Spa. Staff were all fantastic. Nova, Amy, Laura, Olivia, Nicolette. Loved all my treatments and Afternoon Tea was served superbly and it was very tasty There was drinks everywhere to keep you hydrated.

Dave Mod

Jan 23, 2022 Report

Quiet clean and polite staff. We had a great night at the suites the meal was very nice and not dear. We were talking to the staff telling them we stayed there 35 years ago on our honeymoon night. We were given a free drink how nice was that thank you to Margo who served our dinner and to Joel from Blackpool who was excellent at making my wife's cocktails he is a credit to the hotel thank you Joel.

Our room was really nice too. The only problem we did have was the swimming pool was closed on the morning we left it would have been nice to have a early dip before breakfast I recommend this hotel to anyone.