Business Details
Historic Hotel in Kelso, Scottish Borders
The Cross Keys Hotel, established in 1769, is a historic family-run establishment located in the heart of Kelso's picturesque French-style cobbled square. With a legacy spanning over 250 years, the hotel combines traditional charm with modern comforts, offering guests a unique blend of historic character and contemporary amenities. Our attentive staff provide exceptional service, ensuring a warm and friendly welcome for both business and leisure travellers. Situated in the peaceful Scottish Borders, the hotel serves as an ideal base for exploring the region while remaining within easy reach of Edinburgh and Newcastle. Each of our individually designed bedrooms reflects the building's heritage, complemented by free high-speed Wi-Fi, complimentary mineral water, and daily housekeeping.We pride ourselves on delivering a personal touch that larger chain hotels often lack, with family-friendly accommodations including junior suites and interconnecting family rooms. The hotel's historic significance as one of Scotland's oldest coaching inns adds to its unique appeal, with architectural features that have welcomed notable guests for centuries. Our on-site Saddlers Restaurant & Bar showcases locally sourced cuisine, while our event spaces cater to weddings, conferences, and social gatherings. With 24-hour front desk service, complimentary fitness centre access, and pet-friendly policies, we strive to accommodate diverse guest needs while maintaining our commitment to quality and hospitality excellence.
Services
Hotel Accommodation
Wedding Venues
Conference Facilities
Restaurant & Bar
Fitness Centre Access
Highlights and features
- We offer 250+ years of hospitality experience in a historic Scottish coaching inn
- Our family-run operation provides personalized service absent in chain hotels
- All rooms feature free high-speed Wi-Fi and daily housekeeping service
- We provide complimentary access to Abbey Fitness Centre for guests
- Our event spaces accommodate weddings and conferences up to 280 people
What people say
Exceptional service
Historic charm
Prime location
Comfortable rooms
Excellent dining
Services
Hotel Accommodation
The Cross Keys Hotel offers 27 individually designed bedrooms with historic character and modern amenities. Each room features ensuite facilities, complimentary toiletries, flat-screen TV, and free high-speed Wi-Fi. Room types range from single occupancy to family suites accommodating up to five guests, with interconnecting options available. The hotel maintains daily housekeeping service and lift access to all floors.
Wedding Venues
Our Ballroom accommodates weddings for up to 280 guests with flexible configurations and modern amenities. The venue includes staging, PA system, dance floor, and private bar. The Dickson Room provides an intimate ground-floor option with wheelchair access, while the Oak Room offers a versatile space for ceremonies or receptions with projector facilities.
Conference Facilities
The hotel provides three function rooms with air-conditioning and modern equipment for business events. The Ballroom offers theatre-style seating for 280, while the Dickson and Oak Rooms cater to smaller groups with boardroom and cabaret configurations. All spaces include projector access and flexible layouts to accommodate training seminars, conferences, and corporate functions.
Saddlers Restaurant & Bar
Our on-site restaurant serves locally sourced cuisine with seasonal menus featuring quality-assured produce. The bar offers traditional Scottish ales and spirits in a relaxed atmosphere. Operating hours include breakfast, lunch, and dinner services with special Sunday carvery and children's menus available. The venue hosts live music sessions weekly.
Fitness Centre Access
Guests receive complimentary access to the Abbey Fitness Centre located nearby. The facility includes modern exercise equipment, swimming pool, and wellness amenities. This partnership allows visitors to maintain fitness routines while enjoying the hotel's historic setting without compromising on contemporary health facilities.
Questions
What historical significance does the Cross Keys Hotel hold?
Established in 1769, our hotel occupies a site that has hosted coaching inns since the 12th century, making it one of Scotland's oldest continuously operating hotels with architectural features from multiple historical periods.
What room types are available for families?
We offer interconnecting family suites sleeping up to five guests, junior suites for three people, and standard rooms with flexible configurations to accommodate family needs.
Are there event spaces for large gatherings?
Yes, our Ballroom accommodates up to 280 guests with modern amenities, while two additional function rooms cater to smaller events with capacities up to 50 people.
What dining options exist on-site?
Saddlers Restaurant & Bar serves breakfast, lunch, and dinner with locally sourced cuisine, including special menus for children and Sunday carvery. The bar hosts weekly live music sessions.
Is the hotel accessible for guests with mobility needs?
The Dickson Room and Oak Room function spaces have ground-floor access, and our building includes lift access to all floors for guest convenience.
What nearby attractions can guests explore?
Our central location provides easy access to Kelso Abbey, the Scottish Borders countryside, and historic racecourse, with Edinburgh and Newcastle within convenient driving distance.
Reviews (5)
Rachel Herbert
Jun 20, 2022
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Friendly staff, very helpful, good size rooms, lovely comfy beds, huge bathroom, not the best shower by lots of hot water. Plenty of choice for breakfast but meal could have been warmer!
Sarah Davidson
Apr 20, 2022
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The room was clean albeit a little old fashioned which made the room for me a bit depressing but wouldn't stop me returning. Couldn't open the windows. Bed was comfortable and breakfast was superb with a great choice. Staff are so helpful and courteous, would definitely recommend.
Cavon Cavanagh
Mar 03, 2022
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Great rooms 1st breakfast wasnt the best soft fried egg over done but second day breakfast was rather nice beds r comfotable warm rooms without even heating on, , bathtub was a Bonus fir me
Roland Craig
Feb 15, 2022
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Hogmanay in Kelso, accommodation is clean and comfortable, the food at breakfast and the evening g meal was excellent. The service was amazing, friendly attentive and when my wife didn't like what she ordered they without any fuss changed the order. Will be back before new years 2022.
Mandy Savage
Feb 10, 2022
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Love this place, we often go for Lunch the staff are so welcoming. This time enjoyed an evening meal. Dinner was delightful and the sweets were delicious!
