Business Details
37 Years
experience
Trusted Airport Services UK
Established in 1989, we have built a reputation as a trusted provider of airport-related services across the UK and internationally. Our expertise spans secure airport parking, comfortable hotels, relaxing lounges, and competitive car hire options, all designed to enhance the travel experience. With over 35 years of industry experience, we collaborate exclusively with vetted partners to ensure quality, value, and customer satisfaction. Our UK-based team offers dedicated support from booking to departure, prioritising transparency, security, and convenience. We guarantee competitive pricing across all services, including 24/7 monitored parking facilities and flexible cancellation policies.Our commitment to innovation ensures seamless online booking systems with full payment protection. By maintaining partnerships with leading global brands, we provide access to 230,000+ hotels and 17,000 car hire locations worldwide. Our operational procedures prioritise customer safety, with secure payment gateways and verified service providers. We continuously monitor industry standards to maintain compliance with international travel regulations. Our customer-centric approach focuses on resolving common travel challenges through practical solutions and clear communication.
Services
Airport Parking
Airport Hotels
Airport Lounges
Car Hire
Secure Parking
Hotel Packages
Lounge Access
Details
- Year established: 1989
Highlights and features
- 35+ years of dedicated airport service expertise
- 24/7 secure, monitored parking facilities available
- Free cancellation up to 24 hours before travel
- UK-based customer support team for direct assistance
- Best Price Guarantee on all parking and hotel bookings
What people say
Excellent service
Competitive pricing
Stress-free booking
Reliable partners
Quick support
Services
Airport Parking
We provide secure, monitored parking solutions at over 20 UK airports with transparent pricing and 24/7 security. Our options include park-and-ride and meet-and-greet services with complimentary terminal transfers. All bookings guarantee manned sites and simple check-in procedures for complete peace of mind.
Airport Hotels
Our airport hotels offer comfortable stays with convenient terminal access and combined parking packages. Properties feature modern amenities, friendly service, and flexible booking options for both business and leisure travellers. Many locations provide direct airport connections for early departures.
Airport Lounges
Access premium airport lounges across the UK and internationally with complimentary refreshments, WiFi, and quiet workspaces. Our lounge network accommodates both business and leisure travellers seeking comfortable pre-flight environments. No membership required for most locations.
Car Hire
Compare car hire options from global brands at competitive rates with flexible pickup points. Our service covers compact cars for city breaks to family SUVs and luxury vehicles. Instant booking confirmation and full payment protection ensure hassle-free rentals.
Questions
How do I cancel my booking?
Contact our UK-based team at least 24 hours before departure for free cancellation, subject to terms.
Are prices inclusive of all fees?
Yes, our transparent pricing displays all fees during the booking process with no hidden charges.
Can I amend vehicle details?
Yes, update vehicle information anytime through our website or contact customer support.
Do you offer 24/7 parking security?
All our UK parking facilities operate 24/7 security monitoring and manned sites.
Reviews (6)
H. Donald
Feb 23, 2022
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Fast, efficient and courteous. I had 3 credits from cancelled trips and 2 new booking to make. FHR sorted all this out very quickly with good clear communications Very impressed. I have used them many times now & have never had a problem. Thanks! Rob S
Tom Kingsmill
May 10, 2021
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AVOID! I would have given no stars if it was possible. A very poor service. The driver took over 30 minutes to pick me and my family up. He kept saying he is 5 minutes away all the time and as such me and my daughter of only 6 months were waiting outside in the cold. It would have been much quicker and cheaper to use a shuttle bus and the official car park at Heathrow. Even worst, the company did not refund difference in cost of booking when it was changed from a week to a couple days only.
Their lines are closed and they do not respond to emails. Absolutely appalling service and I would strongly discourage anyone from using the company for airport pickups. As to their response: a refund of 7 for 3 days! And since the company admitted they have no control over who they use to store or drive your car, and no means of ensuring you are not stuck at the airport whilst waiting for someone, I STRONGLY advise against using them at all. Much better and cheaper to book directly with HR. You will need to send multiple emails to get any response at all in any case.
Their lines are closed and they do not respond to emails. Absolutely appalling service and I would strongly discourage anyone from using the company for airport pickups. As to their response: a refund of 7 for 3 days! And since the company admitted they have no control over who they use to store or drive your car, and no means of ensuring you are not stuck at the airport whilst waiting for someone, I STRONGLY advise against using them at all. Much better and cheaper to book directly with HR. You will need to send multiple emails to get any response at all in any case.
Rhys Morgan
Apr 03, 2021
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I have had nothing except magnificent service from Book FHR. I am a regular traveller and compulsive about forward planning, therefore when all the trouble struck I had multiple bookings for car parks and lounges for a year ahead. I cannot have asked for more from FHR. I have had total cancellations, minor changes and more significant changes all dealt with quickly with a nothing is too much trouble attitude.
Even feels like emailing a familiar person rather a random company and I will never look elsewhere for my airport needs. I'm not sure if I've lost a penny for any of these changes. Possible some small change fees, but every booking I've had, they have happily helped me use my paid amount to match my new needs whatever they may be. I don't book price based, but I believe their prices are as competitive as possible but they certainly offer a wide range of options to suit all needs. Thanks again
Even feels like emailing a familiar person rather a random company and I will never look elsewhere for my airport needs. I'm not sure if I've lost a penny for any of these changes. Possible some small change fees, but every booking I've had, they have happily helped me use my paid amount to match my new needs whatever they may be. I don't book price based, but I believe their prices are as competitive as possible but they certainly offer a wide range of options to suit all needs. Thanks again
William Steward
Apr 20, 2020
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I frequently use FHR as their prices are very competitive and there is usually the ability to modify bookings later - either with a small fee or with no cost. They often have offers which I don't find on other sites. The website is good and customer support is excellent with rapid responses to email questions.
David Higgon
Mar 19, 2020
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Review editted to reflect change of policy Terrible initial customer service for bookings taken out well before Covid-19 crisis Emails are ignored when you tell them what they don't like hearing Will be initiating a chargeback for the booking and also avoiding like the virus itself from now on Will note I have used many times before but due to the above will ensure I, and indeed all family and friends will not use again therefore a loss of approx 5-600 p/a to them Edit (not at request of company I add) FHR have now changed policy to enable customers to rebook at a later date. The price difference is chargeable but this is fair. Still only 3 stars as in my opinion they should really have been more on the ball originally but the change of policy is welcome and appreciated
Kym Brown
Mar 10, 2019
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Very disappointed in this company. I used VIP meet and greet through FHR and on the return of my vehicle, the passenger side window was cracked 30cm long! They had realised and said that it had happened whilst they had it but yet they wont be liable. Not even a sorry. The reason was it was stood in the hot weather for 10days so its just cracked! Poor reason. Will never use this service again. Not trust worthy.
Do not use. Also to add to this whilst away i recevied a parking ticket as they had parked my car in a hotel! And driven 13miles when clearly states the carpark is only 1mile away. Disgusted. Not what anyone wants they couldnt care.
Do not use. Also to add to this whilst away i recevied a parking ticket as they had parked my car in a hotel! And driven 13miles when clearly states the carpark is only 1mile away. Disgusted. Not what anyone wants they couldnt care.
