Business Details
We opened our doors on 16 July 1948 as a NAAFI club for service personnel. After decades of service, we transformed the derelict building into a familyrun 3star hotel in 1980. Today we proudly operate 101 ensuite rooms that combine historic charm with modern amenities. Our renovations have upgraded the rooms, Aurora Restaurant, lounge bar, and event facilities to the highest standards. We specialise in wedding celebrations within our landscaped garden and indoor venues, offering bespoke catering and floral arrangements. Our meetings and private events spaces are equipped with stateoftheart audiovisual technology and a dedicated events team.
We provide free parking, free WiFi, petfriendly rooms, and a nonsmoking policy to ensure guest comfort. Our 3star rating guarantees highstandard accommodation and service across all our offerings. We have maintained a 100% satisfaction rate by listening to our guests and adapting our services. Our longstanding community reputation stems from decades of reliable, personalised hospitality. We remain committed to delivering exceptional experiences that honour our heritage while meeting modern expectations.
We provide free parking, free WiFi, petfriendly rooms, and a nonsmoking policy to ensure guest comfort. Our 3star rating guarantees highstandard accommodation and service across all our offerings. We have maintained a 100% satisfaction rate by listening to our guests and adapting our services. Our longstanding community reputation stems from decades of reliable, personalised hospitality. We remain committed to delivering exceptional experiences that honour our heritage while meeting modern expectations.
Highlights and features
- We offer 75 years of proven hospitality expertise.
- Our 3star rating guarantees highstandard accommodation.
- We provide free parking and free WiFi for guests.
- Our historic venue hosts awardwinning wedding packages.
- We maintain a 100% satisfaction rate through personalised service.
Services
Hotel Rooms
Our 101 ensuite rooms blend historic charm with modern amenities to provide a comfortable stay for all guests. Each room features free WiFi, nonsmoking policies, and petfriendly options, ensuring convenience for business travellers and families alike. Recent renovations have upgraded the rooms with contemporary furnishings, enhancing comfort without compromising the historic atmosphere.
Weddings
Our landscaped garden provides an elegant backdrop for wedding ceremonies, while our fully licensed venue offers flexible indoor spaces. We offer bespoke catering, awardwinning floral arrangements, and a dedicated events team to ensure every detail reflects your vision. Our 3star rating guarantees highstandard facilities, and our familyrun heritage adds a personal touch to your celebration.
Meetings
The hotel houses a versatile conference centre equipped with stateoftheart audiovisual technology to host corporate meetings and seminars. Our dedicated events staff manage every logistical detail, ensuring seamless execution and professional service. The 3star accommodation nearby offers comfortable lodging for attendees, while free WiFi and nonsmoking rooms support productivity.
Private Events
Our event facilities accommodate intimate gatherings, ranging from baby celebrations to wakes, within a historic setting that exudes warmth and elegance. We provide bespoke catering options, dcor, and professional staff to tailor each event to your specific needs. The 3star rating and familyrun ethos ensure a personalised and reliable experience for every guest.
Baby Celebrations
Our dedicated baby celebration rooms offer a cosy and safe environment for welcoming new life, complete with modern amenities and a caring atmosphere. We arrange professional photography, catering, and dcor to capture these precious moments in a setting steeped in history. The 3star standard and familyfriendly policies guarantee a comforting and memorable experience for parents and guests alike.
Reviews (4)
TheHare AndButton
May 31, 2022
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My only critisism is that the hotel is old, stuck in a time warp and is rather an eye sore locally. The car park is a weedy mess and would put you off staying there for starters, not a great first impression. I attended a function there this week. The staff were very nice and the food provided also was, especially the quiche. The reception area and bar looked clean and tidy - just dated. I wish someone would inject some money here or demolish it.
Jon C.
May 30, 2022
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Compared to other local hotels it's fairly priced. It looks very dated and run down on the outside. On the inside it could do with brightening up but it's not bad. The room was clean, staff very friendly. However I think the main issue with this hotel is it's in Medway. On the first evening a drunk man on the road out front was very noisy before being arrested, then a few hours later someone a few rooms along from mine had a visit from the police.
Then at 10:30pm there was what I imagine was meant to be a human female, wailing outside like a cat - I assume she was drunk? The walls seem very thin and you can hear not only guests in the rooms adjacent but all around. If you just want somewhere cheap to sleep with no thrills then it's fine and does the job.
Then at 10:30pm there was what I imagine was meant to be a human female, wailing outside like a cat - I assume she was drunk? The walls seem very thin and you can hear not only guests in the rooms adjacent but all around. If you just want somewhere cheap to sleep with no thrills then it's fine and does the job.
James Guy
May 16, 2022
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Rooms are strange, mine was a double bed room that also had a tiny room with bunk beds, the shower worked well but was a fixed head, no hosed head, and the exterior part cubicle was falling, but didn't affect the shower experience. The breakfast options include continental and English but have somewhat limited options compared to the like of a premiere Inn. I wanted three bacon, beans and one croissant but the croissant was on another menu option and so they refused to mix, which seems pretty petty when that's bound to cost them 30p and I wasn't having most of the English breakfast, bad start to the day.
Ahmad Salajee
May 02, 2022
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Just a basic hotel and nothing special, the hotel is dated and could do with a lift, the room was fine, nothing to shout about but clean and bed was comfortable. The breakfast was probably the most disappointing thing of all, it was the most basic of breakfast i have ever seen, the full English consisted on ONE fried egg, ONE hash brown, ONE sausage, HALF a tomato and ONE spoon of baked beans, they do not do mushrooms or anything else and breakfast is orders and you get what they give you. There were cereals and toast but the cook breakfast was all that was on that plate.
