Business Details
50+ Years
experience
Award-Winning Family Hotel in Wick, Scotland
Mackays Hotel, nestled in the heart of Wick on the North Coast 500 route, has been a family-run establishment for over six decades. As an award-winning hotel with a warm, welcoming atmosphere, we offer 30 en-suite rooms equipped with modern amenities, including complimentary Wi-Fi. Our property features dog-friendly accommodations, self-catering townhouses, and apartments, catering to families, business travellers, and leisure guests. The in-house No 1 Bistro serves locally sourced Highland cuisine, while our bar offers an extensive selection of whiskies and craft gins.We specialise in hosting weddings, private events, and corporate functions in a venue steeped in history, located on what was once recorded as the world's shortest street. Our team combines decades of hospitality experience with a commitment to sustainability, holding Green Tourism recognition. Guests benefit from our strategic location for exploring Caithness' heritage sites, outdoor adventures, and the North Coast 500 scenic drive.
Services
Superior Kingsize Rooms
Dog-Friendly Accommodation
No 1 Bistro Dining
Wedding Venues
Self-Catering Townhouses
Corporate Events
Afternoon Tea
Cocktail Masterclasses
Golf Breaks
Family Rooms
Details
- Year established: 1962
Highlights and features
- Family-run for over 60 years with deep local knowledge
- Dog-friendly accommodations with dedicated amenities
- Award-winning restaurant serving locally sourced cuisine
- Strategic location on North Coast 500 scenic route
- Sustainable practices with Green Tourism recognition
What people say
Warm Highland welcome
Excellent food quality
Attentive staff
Dog-friendly amenities
Historic charm
Services
Superior Kingsize Rooms
Our Superior Kingsize Rooms offer enhanced comfort with premium bedding, flat-screen TVs, and tea/coffee facilities. Guests enjoy complimentary Wi-Fi and access to dining options serving locally sourced Scottish cuisine. The rooms combine modern amenities with traditional Highland hospitality.
Dog-Friendly Accommodation
We provide dedicated dog-friendly rooms and apartments with provided amenities including beds, bowls, and towels. Dogs are welcome in public areas, and our staff can recommend local pet-friendly walks and beaches near Wick.
No 1 Bistro Dining
Our award-winning restaurant showcases Highland produce including Caithness Smokehouse fish and Munro-sourced vegetables. The menu features traditional Scottish dishes with modern twists, catering to dietary requirements when pre-notified by guests.
Wedding Venues
We host weddings and private functions for up to 100 guests with bespoke packages including venue hire, catering, accommodation, and event coordination. Our historic setting offers both intimate and grand celebration options.
Self-Catering Townhouses
Our townhouses sleep 6 guests across three bedrooms with fully equipped kitchens, lounges, and private facilities. Ideal for families or groups seeking independent living with hotel-standard comfort and dog-friendly options.
People
Ellie Lamont
Co-Owner
Ellie Lamont co-owns Mackays Hotel with her husband Murray. With over 20 years in hospitality management, she oversees event coordination and guest services, ensuring the hotel maintains its reputation for exceptional Scottish hospitality.
Murray Lamont
Co-Owner
Murray Lamont, alongside Ellie, manages Mackays Hotel's operations. With extensive experience in the hospitality industry, he focuses on maintaining the hotel's high service standards and historic charm while implementing sustainable practices.
Questions
What room types are available at Mackays Hotel?
We offer single, double/twin, superior kingsize, large double/twin, family rooms, and self-catering options including apartments and townhouses sleeping up to nine guests.
Is Mackays Hotel dog-friendly?
Yes, we welcome dogs in designated rooms and public areas, providing dog beds, bowls, and towels. A £25 fee per dog per stay applies.
What dining options exist at Mackays?
Our No 1 Bistro serves breakfast, lunch, and dinner using local ingredients. We also offer afternoon tea, cocktail masterclasses, and special event menus.
Can I host events at Mackays Hotel?
Yes, we host weddings, private parties, and corporate events for up to 100 guests with tailored catering and accommodation packages available.
What nearby attractions are accessible from Mackays?
We're ideally located for North Coast 500 tours, John O'Groats, Dunnet Head, and Caithness' heritage sites including Wick Heritage Museum and Laidhay Croft.
Videos
Reviews (7)
Natasha Bowyer Irvine
Jun 20, 2022
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Great value for money, very friendly staff and excellent hospitality and service. We enjoyed the welcome sweets/wee drams in our room! Dinner at the Bistro was excellent and we had a great breakfast in the morning, too. The staff were very welcoming to us and our dogs and we'd recommend the hotel to anyone. It also has the perk of being situated on the world's shortest street!
Jeremy Harding
Jun 09, 2022
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This is a great place to stay. The care is amazing, the food is very very good. Anything that goes wrong is dealt with, and the people show a family-run establishment can be every bit as good as a much larger operation.
Walter Dods
May 31, 2022
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Great hotel, just a short walk away from the railway station. Superb food and an awesome collection of Single Malts. Well worth a visit.
Trish Mcdonald
May 26, 2022
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Centrally located, this hotel offers a warm friendly team who are keen to make your visit as memorable and enjoyable as possible. The small memorable touches such as the personal note in our room from Murray, Ellie and Jen but also the informal chat at the end of our meal was delightful. Would recommend this hotel not only for the food but the teams enthusiasm in delivering a great service.
Edward
May 22, 2022
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Came here for food and the service was impeccable. We were treated to a surprise tipple and treat for completing lands end to John ogroats bike ride. Didn't have to do that but did. Lovely
James Davies
May 09, 2022
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+ve's. Staff lovely, great WiFi. Sadly it ends there. The hotel is massively dated, my room had a knackered mattress and was very tired. No hot water. Given another room next night, still tired and still no hot water. Both windows overlooked A&E with no net curtains so unless you want people to watch you change you have to pull the curtains.which is not great during the day. Nice menu but very pricey and I'm sad to say very average especially for the money. This place needs a complete overhaul. If you like very outdated decor, very noisy rooms and no hot water then this is the place for you.
Ms. D.
Apr 27, 2022
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Lovely hotel, has stood the test of time! Staff are very attentive and friendly. Breakfast and evening meal were both nicer than expected, in fact delicious. Room was v clean and comfortable. Would be happy to recommend to friends and family.
