Business Details
Your Trusted Choice for Hotels in Blackpool & Isle of Man
As a small and privately owned collection of hotels based in the Isle of Man and Blackpool, we prioritise value for money, flexibility, and exceptional customer service. Our properties cater to business travellers, families, and event organisers seeking comfortable stays with personalised attention. The Sleepwell Promise guarantees inclusive breakfast and complimentary guest WiFi with all standard room rates, ensuring a memorable experience. With four distinct hotels - the Claremont (4* Gold), Carousel (3*), Rutland (3*), and Chesterhouse (3*) - we offer tailored accommodation across two unique destinations. Our team's deep local knowledge and commitment to hospitality excellence ensure every guest receives individualised care.Whether for work, leisure, or special occasions, our properties combine modern amenities with traditional service values. We maintain direct booking channels through dedicated reservation lines and email contacts for each location. Our head office in Douglas, Isle of Man coordinates operations across all properties. Established to serve both transient and event-driven demand, including the annual Isle of Man TT motorcycle races, we provide specialised booking support for major events. Through consistent service standards and location-specific offerings, we aim to exceed guest expectations across all visitor types.
Services
Hotel Stays
Event Facilities
Breakfast Service
WiFi Access
TT Event Bookings
Highlights and features
- We offer inclusive breakfast and complimentary WiFi with all standard rates
- Our team provides personalised service across all four hotel locations
- We specialise in event accommodation including Isle of Man TT bookings
- We maintain consistent service standards across Blackpool and Isle of Man
- Our properties cater to business, leisure, and event requirements
Services
Hotel Stays
Our four properties offer 3-4 star hotel stays across Blackpool and the Isle of Man. Each location provides comfortable en-suite rooms with modern amenities including flat-screen TVs and tea/coffee making facilities. Guests benefit from centralised booking systems and direct reservation lines for each hotel.
Event Facilities
We provide dedicated event spaces suitable for conferences, weddings, and private functions. Our venues feature flexible room configurations, audio-visual equipment, and catering support. The Chesterhouse and Rutland hotels offer specific event packages with capacity details available through direct enquiry.
Breakfast Service
All standard room rates include a full English breakfast option alongside continental choices. Dietary requirements can be accommodated with advance notice. The service operates from 7:30-10:00 daily at Isle of Man properties and 8:00-11:00 in Blackpool.
WiFi Access
Complimentary high-speed WiFi is available throughout all properties. Business guests receive priority bandwidth allocation. Network details are provided at check-in with technical support available during reception hours for connectivity issues.
TT Event Bookings
Specialised booking arrangements operate for the annual Isle of Man TT motorcycle races. Guests must submit detailed requirements via email to agata@sleepwellhotels.com. Reservations are processed in order of receipt with specific terms applying to event period stays.
Questions
What room types are available across your properties?
We offer standard double/twin rooms, family rooms sleeping up to four, and accessible rooms at selected locations. Executive options with premium amenities are available at the Claremont 4* Gold hotel.
Do you offer event parking facilities?
Parking availability varies by location - the Carousel Hotel in Blackpool offers on-site parking, while Isle of Man properties provide nearby public parking with discounted rates for guests.
How can I make special dietary requests?
Dietary requirements should be communicated at booking or 24 hours in advance. All kitchens can accommodate common dietary needs including vegetarian, gluten-free, and dairy-free options.
What are your check-in/check-out times?
Standard check-in is from 15:00 with check-out by 11:00. Flexible arrangements may be possible subject to availability - please confirm directly with your chosen hotel prior to arrival.
Do you allow pets in your hotels?
Only the Carousel Hotel in Blackpool accepts pets by prior arrangement. A supplement applies and pets must be kept on leads in public areas with owners cleaning up after them.
What happens if I need to cancel my booking?
Cancellation policies vary by rate type. Flexible rates can be cancelled free of charge up to 24 hours before arrival. Non-refundable rates may be modified to alternative dates subject to availability.
