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Business Details
50+ Years
experience
Luxury Hotel in Central London
Strand Palace has been a cornerstone of London's hospitality scene since 1909, offering guests a unique blend of historic charm and modern comforts. Nestled in the heart of London on the iconic Strand, our hotel provides unparalleled access to landmarks like Trafalgar Square and Covent Garden. With a rich heritage spanning over a century, we have hosted luminaries such as Charlie Chaplin and Vivien Leigh, while continuously evolving to meet contemporary expectations. Our 2019 renovation introduced state-of-the-art amenities, including complimentary high-speed Wi-Fi, eco-friendly initiatives, and a private dining experience at Haxells Restaurant.

Recognised for excellence with awards like the Tripadvisor Travellers Choice Award, we prioritise sustainability through renewable energy and partnerships with charities like Hospitality Action. Our team combines decades of expertise with a passion for service, ensuring every guest experiences the warmth and authenticity that define Strand Palace. From business travellers to leisure seekers, our commitment to quality, heritage, and innovation makes us a trusted choice in central London.
Services
Hotel Rooms Restaurant & Bar Event Spaces Gym Business Centre Luggage Storage Vending Machines Guest Services Security Sustainability Initiatives
Details
  • Year established: 1909
Highlights and features
  • Over 115 years of hospitality experience in central London
  • Sustainable practices with 100% renewable energy and eco-initiatives
  • Award-winning service and facilities, including Green Key accreditation
  • Prime location near Trafalgar Square, Covent Garden, and West End theatres
  • Modern amenities blended with historic Edwardian architecture
Associations and certifications
  • Green Key
  • FuturePlus
  • Great Place to Work
What people say
Prime location Historic charm Modern amenities Exceptional service Award-winning hospitality
Services
Hotel Rooms
Strand Palace offers stylish rooms ranging from Classic Singles to Deluxe Studio Kings, all featuring free high-speed Wi-Fi, USB chargers, and eco-friendly water bottles. Guests enjoy complimentary access to a digital concierge app and 24-hour room service. The hotels sustainability efforts include eliminating single-use plastic and energy-efficient systems.
Restaurant & Bar
Haxells Restaurant & Bar serves modern British cuisine, while the Palace Tea Parlour offers themed afternoon teas, including MAMMA MIA! inspired menus. The Gin Palace provides cocktails and light meals, and Joe Allen delivers American classics. All venues prioritise locally sourced ingredients and seasonal menus.
Event Spaces
With 16 versatile spaces, Strand Palace hosts events from intimate meetings to conferences for 250 delegates. Features include AV equipment, on-site catering, and hybrid meeting options. The Covent Garden Suite accommodates large gatherings, while 1909 offers private dining for up to 50 guests.
Gym
The complimentary gym includes treadmills, rowing machines, free weights, and resistance equipment. Open 24/7, it caters to guests seeking to maintain fitness routines during stays. The facility aligns with the hotels focus on guest well-being and convenience.
Business Centre
Located on the ground floor, the business centre provides high-speed internet, printing services, and quiet workspaces. Designed for business travellers, it supports productivity with modern technology and is accessible during extended hours to accommodate international guests.
Questions
Does Strand Palace offer family-friendly accommodations?
Yes, we provide spacious Deluxe Studio Rooms suitable for families, along with children’s dining options and proximity to family attractions like the London Eye.
Are pets allowed at Strand Palace?
Only guide dogs are permitted. For specific requests, contact our guest service team prior to arrival.
What sustainability initiatives does the hotel implement?
We use 100% renewable energy, recycle carpets from plastic bottles, and partner with First Mile Waste to reduce environmental impact. Our water stations eliminate single-use plastic.
Is there parking available for guests?
No on-site parking is available. The nearest option is NCP London Bloomsbury Square, a short walk from the hotel.
What dining options are available on-site?
Haxells Restaurant, Palace Tea Parlour, Gin Palace Bar, and Joe Allen offer diverse menus. Room service is available daily from 12:00–23:00.
Reviews (7)
Bettina O.
Jun 18, 2022 Report
I stayed 3 nights in the "cozy" room - by cozy they actually mean tiny, with no door for the bathroom. It was comfortable and clean tough, there was tea, coffee and some cookies. Toiletries were nice. Staff was really helpful, breakfast was very good and complete - I do recommend the pancakes! Breakfast gets busy around 8.30. Location was excellent, near Covent Garden.
Mary B.
Jun 12, 2022 Report
Rooms are too small for international travelers. No place to store your bags. No countertop for your toiletries. Shower does not drain therefore overflowing onto the floor. Entrance has stairs with no one to assist you with bags. Only positive was the breakfast. I would never stay here again.
Robert D.
Jun 10, 2022 Report
DO NOT purchase or goto the 70 rip off afternoon tea. I know who a proper tea service should work and this was AWFUL.
Tammy Storrow
Jun 09, 2022 Report
Nice stay for one night. We checked in at ~14:30. There was a long queue to check in with 3 people on the desk. Some people were taking a very long time so it was a bit of a wait although when we checked in, it was very quick and efficient. We chose a room on a high floor but was surprised to see a pile of towels on the floor outside our room. Room was nice, bed comfortable but the pillows were a bit flat.

They are those style where you lay your head and everything moves to the sides. The windows don't open very far and are half covered by shutters so you don't get a lot of natural night or fresh air. Bathroom was clean and the shower was nice. Due to the price we paid and the great location, we'll stay here again.
Valerie Brown
May 25, 2022 Report
My room was excellent, clean and comfortable with the extra pillows as I requested. From the moment I arrived to departure assistance with taxi, every member of staff I met was exceptionally kind, thoughtful helpful friendly = excellent. I'd like to thank them all, they'll know me, the lady using the tripod walker (to assist mobility) - Big big thank you. it meant so much. I now am brave enough to travel to London again! xx
Nazira C.
Apr 19, 2022 Report
Our travel plans changed unexpectedly and we needed to cancel our booking. We had booked a month in advance and our request for cancellation was in less than 24hr after booking, but the hotel said they would not cancel our $500 reservation. I don't see how cancelling our booking would harm their schedule in any way, especially when we were willing to pay a cancellation fee, but this business is more interested in sticking to their "non-cancellation policy" aka "keeping my money" than maintaining a customer happy and being willing to work with her.

Most businesses in the industry are being extremely flexible given the unpredictability of the Covid situation across the world and here they refuse to cancel a booking weeks in advance. That definitely speaks volumes about this institution. Please do yourself a favor and stay away from this hotel, they will steal your money without you ever setting foot in their location.
Ross Hatcher
Apr 12, 2022 Report
Very expensive, but this is to be expected and is indeed reflected in the service (which was exemplary) and location. However, the superior double room we had, while nicely decorated, was tiny and definitely not worth the price paid. Although I must admit, the shower was amazing. Incredibly powerful and piping hot. We would stay again, but would try to get a larger room.