Business Details
Luxury Hotels in Warwickshire, Chester & Colchester
Brook Hotels is a collection of historic and contemporary hotels offering premium accommodation across key locations in the UK. With properties in Colchester, Chester, and Sutton Coldfield, the company combines centuries-old architecture with modern amenities to provide guests with comfortable stays tailored to both leisure and business needs. Each hotel features individually designed rooms equipped with essential facilities, complemented by on-site dining options serving freshly prepared meals. The business prioritises accessibility and convenience, with strategic locations near major transport links and attractions.Brook Hotels distinguishes itself through its pet-friendly policy, allowing guests to bring their animals without compromise to service quality. The company maintains 24-hour front desk operations and offers additional services including event hosting, weddings, and spa facilities. With a focus on customer satisfaction, the hotels provide discounted parking, free WiFi, and dedicated support for event planning. The management team leverages extensive hospitality experience to ensure consistent service delivery across all properties.
Services
Accommodation
Dining
Spa
Meetings
Weddings
Fitness
Parking
WiFi
Highlights and features
- We offer 24-hour front desk service at all properties
- Our hotels are pet-friendly with no additional charges
- Properties feature historic architecture with modern amenities
- Free high-speed WiFi and parking available at all locations
- Dedicated event coordinators for weddings and corporate events
What people say
Amazing experience
Brilliant staff
Beautiful grounds
Perfect organisation
Excellent food
Services
Accommodation
Brook Hotels provides 24-37 individually designed bedrooms across three historic properties. Each room features flat-screen TVs, work desks, tea/coffee facilities, and private bathrooms with some offering scenic views. Properties maintain 24-hour front desk operations and discounted parking while combining period features with modern comforts. The hotels cater to both short stays and extended visits with consistent service quality across locations.
Dining
On-site restaurants serve freshly prepared meals using local ingredients at all properties. The Parliament Restaurant in Colchester and Garden Room Restaurant in Chester offer traditional and modern cuisine respectively. Special dietary requirements are accommodated with advance notice. Guests can enjoy afternoon tea, light snacks, and drinks at multiple venues while wedding and corporate events receive tailored catering options.
Weddings
Full-service wedding coordination available at all locations with exclusive use guaranteed. Services include venue styling, catering, accommodation for guests, and professional event management. Properties offer multiple ceremony locations including gardens and historic function rooms. Dedicated planners handle logistics from flowers to entertainment while providing discounted rates for additional guest bookings.
Meetings
Corporate event facilities include revised layouts for social distancing across three locations. Venues provide modern equipment, catering services, and transport links for delegates. Staff coordinate room setups and technical requirements while ensuring compliance with current safety guidelines. Properties accommodate board meetings, conferences, and private dining events with dedicated support.
Spa
Chester location features comprehensive wellness facilities including indoor pool, gym, and beauty treatments. Services range from luxury manicures to full-body massages using premium products. Memberships available with access to all facilities while hotel guests receive preferential rates. The spa combines therapeutic treatments with aromatherapy and skincare products selected for their effectiveness.
Questions
Are Brook Hotels pet-friendly?
Yes, all Brook Hotels locations accept pets including dogs, cats, and other animals with no additional charges.
Can I host a wedding at Brook Hotels?
Yes, we offer exclusive wedding packages at all three locations with dedicated event coordinators and venue options.
What amenities are included in hotel rooms?
All rooms include flat-screen TVs, work desks, tea/coffee facilities, free WiFi, and private bathrooms with toiletries.
Do you offer corporate event facilities?
Yes, we provide conference spaces with modern equipment and social distancing layouts at all locations.
What spa facilities are available?
Chester location offers indoor pool, gym, beauty treatments, and wellness packages with professional therapists.
Is parking available at Brook Hotels?
Yes, free on-site parking is available at all locations with discounted rates for extended stays.
Reviews (5)
Sarah Long
Jun 17, 2022
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All the Staff were lovely, especially the young girl on the front desk, so helpful, gave us plenty of info about the zoo and the local area. Breakfast was very good, tasty and plenty of it. We had the pool and leisure facilities to ourselves on wed morning and that was a bonus. We enjoyed so much we ended up staying an extra night. We will be back.some parts of the hotel need some slight attention, but it's so much better than some of the reviews state. We loved it
Tibin Joseph
May 10, 2022
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The staff was very friendly and polite, the only positive take away from the stay. The room keys didn't work 3-4 times during my 2 night stay. The corridor to my room from reception was spooky, there were leaks and the storage room doors creeks.! The food I had breakfast and dinner was below average and not in the level of a 4 star hotel. The only good thing is proximity of restaurant to a beautiful garden and for the breakfast I requested to sit in a window table and the guys refused saying its not set for one person, in a place where there is hardly anyone eating.!
Shelley Merritt
Apr 20, 2022
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Great murder mystery evening Dinner served was tasty, hot and delicious Staff really friendly. Bar prices bit expensive but all hotels are. Breakfast was lovely Rooms dated and tired but warm and shower was great. Yes I would return
George Trotter
Mar 21, 2022
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On a walk up the nearby canal, decided to call to see if it was possible to pop in for a drink. Was initially told the bar and lounge area is for residents only, but once I clarified we wanted a mid-walk coffee the chap on the phone said it should be fine for us to pop in. Drink prices average with a coffee and diet coke costing 7. Lovely quiet lounge with garden views. We will make it a regular visit when walking in the area.
Catharine Greeves
Mar 20, 2022
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Thank you so much for the relaxing stay at your hotel. Fintan the manager was a fantastic host, he is a credit to the hotel, nothing was too much trouble. Hotel room was comfortable, clean and well equipped. Restaurant food was delicious, plenty to choose from. The facilities. Gym and pool was just what I needed. Would highly recommend this hotel to any of my friends and family.
