Business Details
23 Years
experience
Luxury Hotels & Resorts Across the UK
Established in 2003, The QHotels Collection has grown to encompass 19 distinctive hotels and resorts across Great Britain. Our properties are united by a commitment to exceptional service, memorable experiences, and creating spaces where guests connect for business, leisure, or both. Each venue offers unique appeal, from countryside retreats to conveniently located urban stays, ensuring the perfect setting for every occasion. Our portfolio includes four-star hotels, spa and golf resorts, and the branded DoubleTree by Hilton Stratford-upon-Avon.We prioritise family-friendly amenities, dog-friendly accommodations, and wellness facilities, including ELEMIS spas and health clubs. With dedicated event spaces, wedding venues, and flexible booking options, we cater to diverse guest needs while maintaining a consistent warm welcome across all properties. Our accolades from platforms like TripAdvisor reflect our dedication to exceeding guest expectations through attentive service, well-appointed rooms, and diverse recreational offerings.
Services
Spa Breaks
Golf Resorts
Family-Friendly Hotels
Wedding Venues
Health Clubs
Dining Experiences
Dog-Friendly Stays
Event Spaces
Details
- Year established: 2003
Highlights and features
- We offer 19 UK-based properties with diverse amenities including spas, golf courses, and family-friendly facilities.
- Our hotels provide flexible booking terms and exclusive membership benefits through Breakaway Club.
- We guarantee kids under 16 stay free with family-friendly policies and dedicated amenities.
- Our spa facilities feature ELEMIS treatments across multiple locations for premium wellness experiences.
- We maintain consistent four-star quality and guest satisfaction across all properties, as evidenced by TripAdvisor reviews.
What people say
Excellent facilities
Friendly helpful staff
Great family-friendly amenities
Exceptional spa treatments
Spacious comfortable rooms
Services
Spa Breaks
Indulge in rejuvenating spa experiences featuring ELEMIS treatments across multiple UK locations. Our spa facilities include heated loungers, pools, steam rooms, saunas, and jacuzzis, designed for complete relaxation. Guests can enjoy dedicated spa days or overnight breaks with tailored packages available for individuals and groups seeking personal rejuvenation.
Golf Resorts
Experience premium golf facilities at seven UK resorts with well-maintained courses and practice ranges. Our golf breaks include accommodation packages, equipment hire, and access to PGA professionals for lessons. The venues cater to both casual players and serious golfers seeking challenging fairways and tournament-standard greens across scenic countryside settings.
Family-Friendly Hotels
Enjoy hassle-free family holidays with dedicated amenities including kids' menus, swimming pools, games rooms, and nature trails. Our family-friendly policy allows children under 16 to stay free when sharing rooms, with special dining rates and dedicated swimming times ensuring comfortable stays for all age groups across multiple UK locations.
Wedding Venues
Host memorable wedding celebrations at our specially designed venues offering comprehensive event planning services. From intimate ceremonies to large receptions, our properties provide flexible spaces, catering services, and accommodation packages to create perfect wedding days that exceed expectations across various UK locations.
Health Clubs
Access modern fitness facilities featuring state-of-the-art equipment, group classes, and wellness programs at multiple locations. Our health clubs cater to both guests and members seeking to maintain fitness routines with flexible hours, personal training options, and comprehensive wellness amenities integrated within hotel complexes.
Questions
How do I book a hotel stay with The QHotels Collection?
Book directly through our website for exclusive discounts or contact our reservations team via phone for personalized assistance with your stay arrangements.
What family-friendly amenities are available?
We offer kids' menus, dedicated swimming times, games rooms, nature trails, and family suites with children staying free when sharing rooms with adults.
Can I bring my dog to stay?
Yes, all our hotels accept dogs for £25 per stay, with Breakaway Club members receiving 50% discounts on pet fees across UK locations.
What spa facilities do you offer?
Our ELEMIS spas feature heated loungers, pools, steam rooms, saunas, jacuzzis, and professional treatments available at multiple UK resort locations.
Do you have flexible booking options?
Yes, we provide flexible booking terms including free amendments and cancellations on selected rates when booked directly through our website.
How can I join the Breakaway Club?
Join online through our website for £24.50 lifetime membership to access exclusive benefits including room discounts, spa offers, and special packages.
Reviews (7)
Amy Victoria
May 20, 2022
Report
Couldn't fault! A lovely hotel with good rooms and modern en-suite bath rooms. The grounds were magnificent! Restaurant service a little slow but food was good and breakfast had wide range of foods too. Swimming pool is nice size with sauna & steam room. Sadly no hot tub but still worth going!
Venetia Bridger
Apr 30, 2022
Report
We were really impressed with Norton Park. A group of 4 ladies, one night spa break with treatment, bed, breakfast and dinner. Great value, wonderful treatments (thank you Elena), comfortable rooms and beds and dinner and breakfast both delicious! The service was great in all areas. Friendly and super efficient reception ladies, professional spa staff who went above and beyond to accommodate us for treatments after two of our party were late.
The housekeeping staff were chatty, very friendly and helpful and the waiters in the restaurant in the evening were great! I wish I had taken names as they all deserve a mention. Perhaps hotel management could reward those working on the night of Thurs 28th April?! We would definitely stay again.
The housekeeping staff were chatty, very friendly and helpful and the waiters in the restaurant in the evening were great! I wish I had taken names as they all deserve a mention. Perhaps hotel management could reward those working on the night of Thurs 28th April?! We would definitely stay again.
Paige Ching
Mar 19, 2022
Report
Just visited for the weekend for our anniversary and we were very impressed. We were greeted in and the service throughout our stay was brilliant. The hotel and Manor itself is beautiful with lovely surroundings. Hotel always kept clean and we loved the spa especially the steam room. The food was excellent with dairy free/vegan options available for my lactose intolerance (would have liked to have seen a vegan friendly or dairy free dessert available though).
Our room was great too, the only issue was the curtains were quite dirty/dusty other than that I couldn't really fault the place. We would love to return! And it's just 10-15 minutes from Winchester centre
Our room was great too, the only issue was the curtains were quite dirty/dusty other than that I couldn't really fault the place. We would love to return! And it's just 10-15 minutes from Winchester centre
Lara
Mar 10, 2022
Report
Please ignore the low Google reviews! My two friends and I have just returned from the most fantastic 3 days/2 nights at Norton Park. We were also a little wary after reading those reviews, but our experience far outweighed our expectations. Great location, super facilities, including sensational Elemis spa, very comfortable rooms, good food and above all. superb staff (front desk, cleaning, restaurant and therapists). We really could not fault it and plan to return. Thank you to all the wornderful staff at the hotel for making our stay so wonderful.
Stuart Beyer
Feb 26, 2022
Report
My wife booked a two night spa break for my birthday, we arrived early to make use of facilities and started with a bar snack which after waiting for 45min received a soggy sandwich and a burger that was dripping with fat. The hotel looks tired and the room had an free standing electric heater in it as heating and air con wasn't working, the spa treatments were amazing and the staff in the spa truly understood customer service, unfortunately when it came to the evening meal this was not the case.
We were seated at a table then had to wait 35min before we were asked if we wanted a drink! We then received our meals at at no point did anyone ask if these were OK, I ordered a steak rare and got a medium, our plates then cleared and again we were ignored for over 45min at which point we gave up on getting a sweet, when I complained as we left I was told " yeah well we are busy " I said I would reflect this in a review he replied " yeah do that "! Not what I would call four star service. Needless to say we will not be returning.
We were seated at a table then had to wait 35min before we were asked if we wanted a drink! We then received our meals at at no point did anyone ask if these were OK, I ordered a steak rare and got a medium, our plates then cleared and again we were ignored for over 45min at which point we gave up on getting a sweet, when I complained as we left I was told " yeah well we are busy " I said I would reflect this in a review he replied " yeah do that "! Not what I would call four star service. Needless to say we will not be returning.
Becky Ruddick-Smith
Feb 25, 2022
Report
This hotel is being propped up by staff who although few in numbers are putting the polish on a xxxx. We have stayed here a of times over the years as the food has been good, the spa and grounds relaxing. It has not got better each time we stay. It is not 4 star. The spar facilities are now poor. Heated benches are not hot, the steam room is not fully working, the pool is cold, they have removed the jacuzzi finally as this was only working on the first visit and then became a stone filled piece or architecture!
The menu in the restaurant was okay but better options in the local pub. The chairs were rickety and the breakfast not really hot. No information in the rooms about times etc not even on the telly which although modern you couldn't access the full option on as we only had a hotel remote. All in all we are sorry to see what was a 4 star hotel become a mediocre 2 star hotel.
The menu in the restaurant was okay but better options in the local pub. The chairs were rickety and the breakfast not really hot. No information in the rooms about times etc not even on the telly which although modern you couldn't access the full option on as we only had a hotel remote. All in all we are sorry to see what was a 4 star hotel become a mediocre 2 star hotel.
James Nelson
Jan 19, 2022
Report
My partner booked this hotel for a number of reasons, more so location being close the Bombay Sapphire Distillery. Although the Spa, Pool, Gym and grounds of which the hotel are situated on are superb. Our only issue, although small, was with breakfast. We are veggies and although the menu had veggie options on there, not having the veggie options available was abit annoying. Although the service from bar staff, reception, spa and house keeping was spot it. Really couldn't recommend highly enough the hotel. The room was amazing also.
