Business Details
25 Years
experience
Expert Hotel Management Services in Richmond, Surrey
Established in 2001, we began with a single hotel and have grown into a leading global hotel management company operating over 61 properties worldwide. Our dual role as both hotel owners and operators enables us to form genuine partnerships with clients, combining hands-on experience with strategic vision. Our team comprises specialists with international expertise, united by a passion for hospitality and a commitment to excellence. We manage a diverse portfolio spanning renowned brands like IHG, Marriott, and Wyndham, alongside independent properties, ensuring both local relevance and global standards. Sustainability is central to our operations, with a target to achieve carbon neutrality by 2040.Our comprehensive 360-degree management approach covers every aspect from daily operations to long-term planning, delivering measurable results. With locations ranging from Bangkok to Brighton, we offer both regional insight and international reach. Our dynamic team seeks individuals who share our values and vision to drive our continued growth. We prioritise transparency, innovation, and adaptability, ensuring we remain at the forefront of the hospitality industry. This combination of experience, expertise, and forward-thinking strategy positions us as trusted leaders in hotel management.
Services
Hotel Management
Property Management
Financial Management
Commercial Services
Operations Management
People Services
Sustainability Strategy
Details
- Year established: 2001
Highlights and features
- We have over 20 years of experience in international hotel management.
- Our portfolio includes partnerships with major brands like IHG and Marriott.
- We implement a 360-degree management approach covering all operational aspects.
- Our team consists of certified hospitality specialists with global expertise.
- We are committed to achieving carbon neutrality across our properties by 2040.
Services
Hotel Management
We provide comprehensive hotel management services covering daily operations, strategic planning, and performance optimisation. Our approach combines industry expertise with hands-on experience to maximise profitability while maintaining service excellence. With a proven track record managing over 61 properties globally, we deliver tailored solutions that align with brand standards and local market demands.
Financial Management
Our financial management services encompass budgeting, forecasting, and performance analysis tailored to hospitality operations. We implement robust accounting systems and cost-control measures to enhance revenue streams while ensuring compliance with financial regulations. This service supports long-term profitability through data-driven decision-making and transparent reporting structures.
Commercial Services
We develop targeted commercial strategies to boost occupancy rates and revenue growth. This includes market analysis, pricing optimisation, and sales channel management. Our team leverages industry insights to create competitive positioning strategies that drive sustainable business growth across diverse hospitality markets.
People Services
Our people services focus on talent acquisition, staff development, and organisational culture enhancement within the hospitality sector. We implement training programs and performance management systems to ensure high service standards. This service supports workforce retention through strategic HR practices aligned with industry best practices.
Sustainability Strategy
We deliver customised sustainability strategies to reduce environmental impact while maintaining operational efficiency. This includes energy management systems, waste reduction programs, and sustainable procurement practices. Our approach helps hotels meet regulatory requirements and consumer expectations for responsible tourism through measurable carbon reduction plans.
People
Not explicitly stated
The text does not provide specific individual names or biographies for team members or executives.
Questions
What hotel brands do you manage?
We manage properties across major brands including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts, and Hilton, alongside independent hotels.
Do you operate internationally?
Yes, we have properties in the UK, Thailand, Hong Kong, and other global locations, combining local market knowledge with international standards.
What sustainability initiatives do you implement?
We aim for carbon neutrality by 2040 through energy-efficient operations, waste reduction programs, and sustainable supply chain practices across all properties.
How can I apply for a job?
Visit our Careers page to explore current vacancies worldwide and submit your application through our online portal.
What services do you offer hotel owners?
We provide comprehensive management including financial planning, operations, commercial strategy, HR, and sustainability consulting tailored to each property's needs.
Can I book Christmas events at your hotels?
Yes, we offer festive packages at multiple UK locations for both intimate gatherings and large corporate events with downloadable brochures online.
Reviews (2)
Christian Gomez
Oct 20, 2021
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Absolutely horrendous in terms of professionalism and courteousness. They never pick up calls/emails or have the decency to get back to your enquiries. Appalling. Avoid at all costs.
Roger Clarke
Apr 15, 2016
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I was very impressed with Kew Green's assistance to resolve my booking issue, I appreciate the effort they made to go above and beyond. My family will be able to enjoy our stay at one of your hotels. I would like to say thank you to CEO Paul Johnson and your team. Roger Clarke, Satisfied Customer
