Business Details
50+ Years
experience
Your All-Inclusive UK Short Break Awaits
Established in 1920, Potters Resorts has pioneered fully inclusive short breaks across two five-star UK locations: Hopton-on-Sea on the Norfolk coast and Five Lakes in the Essex countryside. Our family-owned business combines a century of hospitality expertise with modern amenities, offering guests award-winning service, flexible accommodation, and access to extensive leisure facilities. Every break includes premium dining, drinks, entertainment, and activities, ensuring exceptional value without hidden costs. Recognised by Which? and TripAdvisor, we cater to adults year-round while transforming into family-friendly destinations during school holidays. Our commitment to reinvestment maintains our reputation as the UK's leading all-inclusive resort provider. 
Services
Fully Inclusive Breaks
Accommodation
Dining
Entertainment
Family Activities
Details
- Year established: 1920
Highlights and features
- Established in 1920 with a century of hospitality expertise
- Award-winning service across two five-star UK locations
- Fully inclusive packages with no hidden costs
- Family-friendly options during school holidays at Hopton-on-Sea
- Recognised by Which? and TripAdvisor for exceptional service
Associations and certifications
- Which? Readers' Choice
- Tripadvisor Travellers Choice
What people say
Award-winning hospitality
No hidden costs
Family-friendly options
Excellent entertainment
Top-class facilities
Services
Fully Inclusive Breaks
Our fully inclusive breaks combine accommodation, dining, drinks, and entertainment in one price. Guests enjoy premium amenities without hidden costs, with options for adults-only stays or family-friendly holidays during school breaks. With flexible booking periods across seasons, we provide exceptional value for UK short breaks.
Accommodation
Choose from coastal bungalows and hotel rooms designed for comfort. All accommodations feature modern amenities and prime locations near resort facilities. Options cater to couples, groups, and families during designated periods, ensuring suitable spaces for different guest requirements across our two five-star locations.
Dining
Enjoy British cuisine with full-board dining included in every package. Menus feature traditional favourites and seasonal dishes, with special children's options available during family breaks. Multiple dining venues offer flexible meal times and settings to suit different guest preferences throughout their stay.
Entertainment
Daily entertainment includes live music, quizzes, and West End-style shows. Seasonal programmes feature themed events and family-friendly activities during school holidays. Our dedicated team creates engaging experiences for adults and children, maintaining a lively atmosphere across both resort locations.
Family Breaks
Special family packages transform Hopton-on-Sea during school holidays with dedicated children's activities and entertainment. These breaks include family-friendly dining options and age-appropriate facilities, ensuring enjoyable experiences for all generations while maintaining our standard of all-inclusive value.
Questions
What's included in Potters Resorts' fully inclusive breaks?
All packages include accommodation, full-board dining, drinks, entertainment, and access to resort facilities with no additional charges.
Are family holidays available at both resort locations?
Family-friendly breaks operate exclusively at Hopton-on-Sea during school holidays, while Five Lakes remains adults-only year-round.
How can I book a short break?
Book directly through our website or contact our reservations team via phone for assistance with availability and package options.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers for deposits and balance payments on bookings.
Do you offer cancellation protection?
Yes, we provide optional cancellation protection plans available at booking to cover unexpected changes to your holiday plans.
What are the check-in and check-out times?
Standard check-in is 15:00 with check-out at 10:00, though early check-in/late check-out may be available subject to resort capacity.
Reviews (7)
John Griggs
Jun 20, 2022
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Not the 'new' hotel we were expecting. It is run down in places and a building site in some others. The entertainment was spectacular and very good. The quizzes were varied and fun. The food was good, but the service varied greatly due to the tables being a long way from the kitchen. There were lots of things to do.
Sue Hayter
Jun 09, 2022
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We had such a fantastic time from the moment we arrived. All the staff were extremely friendly and helpful. The facilities/activities were second to none. The food was delicious and plentiful. The shows were West End standard. Well done Potters we will definitely be returning! Thanks for a great well-needed break!
Daren Kenward
Jun 05, 2022
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Great location (64 miles from London) and fantastic staff each and everyone. Nothing is too much trouble. So much to do indoors and outdoors which bring out a competitive side! Entertainment is at a standard comparable to the West End. If you play golf a championship course is there for you. Food is of a high standard and great selection of drinks and wine. We will be going back.
George Wilkinson
Jun 02, 2022
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Great service, the staff are the most friendly and helpful people probably on this planet. The food was outstanding, and the entertainment shows were excellent. The activities programme provides something for everyone so their is no excuse for being bored. The accommodation is a little dated but I'm sure it will be updated over the next couple of years. A great addition to the Potters empire.
Tracy Clarke-Wolfe
Jun 01, 2022
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Had a blissful spa day here today including a stunning back, shoulders, neck, decollete & scalp massage with afternoon tea. Enjoyed the pool, jacuzzi & sauna & had a lovely rest in the relaxation suite. Gutted they are no longer doing spa days. They have been taken over by Potters & only do half day packages. I couldn't fault today. Well & truly looked after. Friendly staff, lovely food, great facilities & clean
Stephen Wright
May 17, 2022
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Had a long weekend Spa tripwire the Mrs. The rooms and hotel facilities were looking a little tired and require redecoration. The staff and service however were excellent. The hotel had just changed ownership and undergoing a change of funtion to an all inclusive resort. This was also part of the problem as during our stay restaurant moved from quality menu table service where I had a good Thai tuna and steak to mediocre buffet. I may go back in a couple of years time although not in any rush to do so.
Janet Proud
May 15, 2022
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We had a fantastic time the staff were really helpful and very friendly. Bonus for us the weather was beautiful so was able to enjoy sitting outside with drinks and socialising. The entertainment was amazing considering they are part of the Potters company. So many activities to try out especially for us as we now in our 60s. Food and drink was lovely too and plenty of it. Cannot fault it if l had to say anything negative it was that we didn't want it to end.
