Business Details
Your Home Away From Home in Gravesend
As a family-run hotel in Gravesend, Kent, we pride ourselves on impeccable service and going the extra mile for our guests. Established over 30 years ago, our hotel offers a home-away-from-home experience with a dedicated team committed to guest satisfaction. Located near the A2, we provide easy access to London, the M25, and local attractions like Bluewater and Chatham Historic Dockyard. Our facilities include spacious rooms, a residents-only gym, and a lounge bar serving breakfast and dinner.We guarantee competitive rates when booking directly and offer extended stays with discounts of up to 20% for stays of 28 days or more. Our team's extensive experience ensures a welcoming atmosphere, combining modern amenities with traditional hospitality. We prioritise sustainability through energy-saving practices and community support initiatives. Our 24-hour reception, free secure parking, and complimentary WiFi make us a convenient choice for both short and long-term stays.
Services
Hotel Accommodation
Extended Stays
Breakfast
Lounge Bar
Meeting Rooms
Event Hosting
Office Space Rental
Gym Access
Parking
WiFi
Highlights and features
- Family-run hotel with over 30 years of local hospitality experience
- Free secure parking and 24-hour reception for guest convenience
- Variety of room types including accessible and family-friendly options
- Residents-only gym with modern cardio equipment
- Proximity to major transport links and local attractions
Services
Hotel Accommodation
We offer a range of comfortable rooms including classic, king-size, twin, and accessible options. Each room features modern amenities such as free WiFi, flat-screen TVs, and tea/coffee making facilities. Our family rooms and suites provide additional space for longer stays.
Extended Stays
Our studios and apartments are ideal for stays of one week or more. Guests receive discounts of up to 20% for bookings of 28 days or more. All units include kitchen facilities, free WiFi, and access to hotel amenities.
Meeting Rooms
Fully equipped air-conditioned meeting spaces with natural daylight accommodate up to 30 delegates. We offer day delegate packages including refreshments, lunch, and AV equipment. Rooms are available for 24-hour hire with accommodation upgrades available.
Event Hosting
Private rooms for family gatherings, birthday teas, and funeral wakes accommodate up to 50 guests. Packages include afternoon tea, room hire, and use of our lounge bar. Minimum booking of 20 guests applies for most events.
Gym Access
Residents-only cardio gym open 8am-9pm daily. Features Concept2 rowers, assault bikes, treadmills, and ski erg machines. Equipment provides full-body workouts suitable for all fitness levels while maintaining social distancing measures.
People
Nick Wilde
General Manager
With over 30 years at Manor Hotel, Nick leads our dedicated team to ensure exceptional guest experiences. He oversees daily operations and maintains our high service standards.
Sally Smith
Deputy General Manager
Having worked at Manor for 30 years across all departments, Sally brings extensive operational knowledge. She manages staff training and guest relations with her characteristic warmth.
Theresa Wilde
Maintenance and Decorator
Theresa has maintained our hotel's quality standards for 30 years through painting, decorating, and housekeeping roles. Her attention to detail ensures our rooms remain in excellent condition.
Lisa Smith
Head Housekeeper
As head housekeeper since 2022, Lisa oversees room cleanliness standards with her experienced team. She ensures all guest areas meet our rigorous hygiene requirements.
Danny Jones
Night Reception Team
With 17 years of service across multiple departments, Danny provides friendly night reception support. His extensive knowledge helps resolve guest issues efficiently after hours.
Questions
What discounts are available for longer stays?
We offer up to 20% discount for consecutive stays of 28 days or more when booking directly with us.
What payment methods do you accept?
We are a cashless hotel accepting credit and debit card payments for all bookings.
What are your cancellation policies?
Cancellations require 3-14 days' notice depending on booking length. Advanced purchase reservations are non-refundable.
Are pets allowed at the hotel?
We only accept guide and hearing dogs. Other pets are not permitted in our accommodation.
Is the hotel accessible for wheelchair users?
Some of our suites are wheelchair accessible with adapted bathrooms. Please contact us to discuss specific requirements.
What transport options are nearby?
Ebbsfleet International station is 5 miles away, with local bus stops within walking distance of the hotel.
Reviews (4)
Dan Quinn
Apr 29, 2022
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Staff were brilliant when we arrived late in the evening. Rustled up some well needed hot food as well as being bright and cheerful.
Tony Noble
Oct 26, 2021
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Staff very helpful, rooms nice but beds very soft. No full English at the moment, just sausage or bacon roll and a breakfast box.
James Gooday
Oct 19, 2021
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Shower was scolding and the bath was dirty. There was also no shampoo in the dispenser, which was broken. I was not offered a breakfast box, maybe they had ran out by this point. The reception service was very good and the location was very convenient. I would probably stay again but in a different room. A tad pricy.
Jam
Oct 14, 2021
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Stayed in room 16. Clean and tidy. No real issues. Wasn't able to work the hot water from the shower and the long and short flush ok the toilet didn't work. Good breakfast options in the morning though, very pleased with that. Friendly, helpful staff.
