Business Details
50+ Years
experience
Luxury Hotel in Cambridge with Exceptional Dining & Wellness
Gonville Hotel combines classic prestige with modern charm, offering a seamless blend of historical elegance and contemporary comfort. Established as a family-run business, we pride ourselves on delivering tailored hospitality that reflects Cambridge's rich heritage and vibrant culture. Our dedication to exceptional service is evident in every detail, from our thoughtfully designed bedrooms and award-winning dining experiences to our exclusive wellness retreat. As part of the Chaplin Hotel Group, we provide unique access to Cambridge's attractions, including chauffeur-driven Bentley tours and curated local events.With over five decades of experience in hospitality, our team ensures every guest enjoys a memorable stay. Sustainability and accessibility are central to our operations, complemented by innovative offerings like dog-friendly accommodations and seasonal packages. Whether visiting for leisure or business, guests benefit from our expertise in creating bespoke experiences that cater to diverse needs while maintaining the highest standards of quality and service.
Services
Luxury Accommodation
Award-Winning Dining
Afternoon Tea
Wellness Retreat
Wedding Venues
Details
- Year established: 1972
Highlights and features
- We offer family-run hospitality with over 50 years of Cambridge expertise
- Our dog-friendly policy includes bespoke welcome packs for pets
- Award-winning Gonville Kitchen serves locally sourced fusion cuisine
- Gresham House provides luxury wellness treatments with Germaine De Capuccini
- We host weddings and events with tailored packages and dedicated planners
What people say
Exceptional food
Stunning venue
Outstanding staff
Perfect wedding venue
Beautiful atmosphere
Services
Luxury Accommodation
Our Cambridge hotel offers tailored comfort with cloud-like pillows, pillow menus, and Geneva Green toiletries. Choose from feature rooms, Superior, and Classic options with Heritage range comforters. All rooms combine modern elegance with historical charm, featuring complimentary services like Bentley tours and bicycle hire.
Award-Winning Dining
Gonville Kitchen serves fusion cuisine blending British classics with Mediterranean influences. Our menu features small plates for sharing and traditional dining options using locally sourced ingredients. The Long Bar offers extensive wine lists and signature cocktails with outdoor terrace views of Parker's Piece.
Afternoon Tea
Indulge in classic and festive afternoon teas featuring delicate pastries, finger sandwiches, and scones with clotted cream. Available daily in our elegant spaces, with Bentley Afternoon Tea packages offering luxury experiences. Seasonal variations include Christmas and themed special editions.
Wellness Retreat
Gresham House provides luxury wellness experiences with Germaine De Capuccini treatments. Our Cambridge sanctuary offers facials, body treatments, and massages tailored to individual needs. Packages combine wellness services with afternoon tea for complete relaxation in a tranquil setting.
Wedding Venues
Host weddings and events in our Cambridge hotel with bespoke packages and dedicated planners. Choose from naturally lit spaces with modern elegance, offering dining options, snack buffets, and event coordination. Our team ensures seamless execution for celebrations of all sizes.
People
Helen Chaplin
Chairman
Helen Chaplin took over the property in 1972 and opened Gonville Hotel. With family hospitality experience spanning generations, she established the hotel's foundation as a family-run business in Cambridge.
William Bradford
Board Member
William Bradford joined as a shareholder in 1972, bringing over 100 years of combined hospitality experience to the board. His family's expertise continues to influence the hotel's strategic direction and service standards.
Abbie
Events Manager
Abbie is our dedicated events manager who coordinates weddings and special occasions. Known for her proactive approach and attention to detail, she ensures every event meets clients' exacting standards with personalized service.
David Chaplin
Chairman
David Chaplin became Chairman in 2004, leading significant investment and expansion projects. He continues the family legacy established by his grandfather Harold Ridgeon, maintaining the hotel's position as a Cambridge landmark.
Simon Chaplin
Director
Simon Chaplin joined the board in 2004 as director, working with his sister Hilary to modernize operations while preserving the hotel's heritage. Their leadership has driven the hotel's evolution into its current form.
Questions
What are the check-in and check-out times?
Check-in is available from 3pm, with rooms guaranteed ready by 4pm. Check-out time is 11am, though late check-outs may be arranged subject to availability.
Do you allow pets at the hotel?
We welcome dogs with our dedicated dog-friendly policy, including bespoke welcome packs, pet amenities, and dog-loving staff. Certain room types are specifically designated for guests with pets.
What dining options are available?
Gonville Kitchen offers breakfast, lunch, and dinner with fusion cuisine. The Long Bar serves cocktails and light bites, while afternoon tea is available daily in our elegant spaces.
Can I host events or weddings at the hotel?
We offer five meeting rooms and event spaces for weddings and conferences, with bespoke packages including dining options, dedicated planners, and customized menus for celebrations of all sizes.
What payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express. Payment can also be made by bank transfer for pre-arranged bookings and event reservations.
Are there accessibility features available?
We provide 5 wheelchair-accessible bedrooms, step-free access throughout the property, accessible toilets, and sensory equipment. Our staff receive disability awareness training to ensure all guests' needs are met.
Reviews (6)
Martin Bosshard
Jun 08, 2022
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Great place to stay in Cambridge. Was there with a group. Everything was prepared for a fast check-in. Clean room in a typical english style. Had dinner in the hotel too. Rich breakfast buffet. Friendly staff. Will come back
Geoff Spain
May 20, 2022
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A lovely place to stay in the middle of Cambridge. My partner arranged the stay, so I can't comment on value for money - but the room was a good size and very clean and comfortable. We had a cocktail and food in the bar. The breakfast was very good and there was plenty of choice to get you through a day of exploring Cambridge and the surrounding countryside. The hotel is dog friendly (with a surcharge) and there were a few treats in the room - but don't forget your dog's bowl!
Soraya S.
May 12, 2022
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I was treating my mum to an afternoon tea for her Birthday. Nice setting ruined by terrible service and limited selection. I never normally leave bad reviews but this warranted one. On arrival the staff didn't know where we were sitting and didn't greet us we had to just find our way to the garden. When we got to the garden we still weren't welcomed everyone just looked at us as if we'd walked into their living room.
We were given three tiny, stale finger sandwiches each and no sausage rolls as per the menu online. We were given some nice scones and desserts but only one jam to share between three people. The waitress didn't know if they had cider/ anything about the drinks menu either. Then she brought out the wrong drink to me and and still tried to charge me on the bill at the end for it! Over priced for what it is and mainly teenagers with Saturday jobs who haven't got a scooby about service or hospitality.
A real shame as we had high expectations. The lady next to us also sent her food back and the common theme was "sorry I'll ask my manager". No real empathy/care or understanding for their clientele, really shoddy. Definitely won't be going back.
We were given three tiny, stale finger sandwiches each and no sausage rolls as per the menu online. We were given some nice scones and desserts but only one jam to share between three people. The waitress didn't know if they had cider/ anything about the drinks menu either. Then she brought out the wrong drink to me and and still tried to charge me on the bill at the end for it! Over priced for what it is and mainly teenagers with Saturday jobs who haven't got a scooby about service or hospitality.
A real shame as we had high expectations. The lady next to us also sent her food back and the common theme was "sorry I'll ask my manager". No real empathy/care or understanding for their clientele, really shoddy. Definitely won't be going back.
David Parker
May 01, 2022
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Stayed over the bank holiday and used the restaurant on two evenings. First fine dining evening was exceptional (top quality) and I would highly recommend. The second night was not so good and obviously prepared by lower skilled staff. Breakfast is also not good and is overcooked, the bacon was obviously cooked much earlier than needed. Given the price, the food is in need of some improvement. Overall though, the hotel is super and the staff are attentive.
Woody James
Apr 30, 2022
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Stayed while visiting WWII 8th Air Force sites in the Cambridge area. Very nice hotel who catered to our tour group with great skill. Good food, great service and very nice rooms. We definitely enjoyed our stay here.
Dani D.
Feb 11, 2022
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Stayed in a supreme double/ twin room on a Saturday night. Room was spacious with most amenities, but finish of the furnishings and bathroom felt a little budget. Twin room beds are very narrow. Breakfast comes with the room, but not really anything special and full English was quite over cooked. Staff very friendly and good location for exploring Cambridge.