Hope Street Hotel

Business Details

22 Years

experience

Your Luxury Stay in Liverpool's Cultural Quarter

Hope Street Hotel is a distinguished boutique hotel nestled in the heart of Liverpool's Georgian quarter. Established in 2004 with a commitment to preserving historical architecture while offering modern luxury, we pride ourselves on exceptional service and attention to detail. Our 73 individually designed rooms and suites blend contemporary comfort with original features like Cheshire brick walls and pitch pine beams. The award-winning London Carriage Works restaurant, holding two AA Rosettes since 2010, showcases local seasonal produce alongside an acclaimed wine list.

Our 2021 addition of Hope Street Hotel Spa features a thermal journey with Himalayan salt sauna and vitality pool, recently named Best Spa in Northwest England by The Times. Sustainability is core to our operations, with initiatives including 100% landfill-diverted waste and energy-efficient systems. Located between Liverpool's cathedrals and cultural landmarks, we offer guests a unique blend of heritage and contemporary hospitality.

Services

Luxury Accommodation Award-Winning Dining Spa Facilities Wedding Venues Private Events

Details

Year established: 2004

Highlights and features

Award-winning restaurant with 2 AA Rosettes since 2010
2024 Best Spa in Northwest England winner
Historic listed buildings with modern sustainable upgrades
Central location between Liverpool's two cathedrals
100% landfill-diverted waste and energy-efficient systems

Associations and certifications

AA Rosette
VisitEngland Taste Accreditation

What people say

Friendly staff Excellent food Stylish rooms Great location Amazing spa

Website

Update Listing

Services

Luxury Accommodation

Our 73 individually designed rooms and suites combine contemporary comfort with historic features. Options range from King Rooms to Rooftop Suites with private terraces, all featuring premium amenities including BT/Sky Sports access, 24-hour room service, and complimentary Temple Spa toiletries. The thermal journey spa access is available at discounted rates for residents.

Award-Winning Dining

The London Carriage Works holds 2 AA Rosettes and offers modern British cuisine using local seasonal ingredients. 1931 restaurant provides international dishes inspired by Liverpool's 1931 trade routes. Both venues offer 24-hour room service and special event menus for occasions like festive afternoon teas and wine pairing events.

Spa Facilities

Our 2021 spa features an indoor pool, outdoor vitality pool, Himalayan salt sauna, herbal sauna, aroma steam room, and tepidarium. Professional treatments use TEMPLESPA and QMS products. The thermal journey experience won Best Spa in Northwest England 2024, with exclusive guest rates for hotel residents.

Wedding Venues

Five distinctive spaces accommodate weddings from intimate ceremonies to grand receptions for 120 guests. The Old Bookroom and Fifth One offer unique settings with city views. Complete packages include venue hire, catering from our award-winning restaurant, and accommodation for wedding guests.

Private Events

Versatile venues for corporate events and private functions include the 39-seat private cinema, boardrooms, and the Residents' Lounge. All spaces feature modern amenities with tailored catering from our Michelin-recommended chefs, supported by dedicated event coordination services.

People

Mike Kenyon

Head Chef

Award-winning culinary expert with extensive experience in British cuisine, overseeing both restaurant operations and event catering at Hope Street Hotel.

Aislinn Sloan

Hospitality Professional

Recognised for excellence in the hospitality industry, contributing to the hotel's multiple award-winning status and service standards.

Questions

What are the check-in and check-out times?

Check-in is from 3pm with check-out by 11am. Late departures can be arranged upon request.

Does the hotel offer parking facilities?

On-street parking meters operate 8am-6pm with free parking outside these hours. Nearby Caledonia Street car park offers 24-hour parking at £16.

Can hotel guests access the spa facilities?

Yes, guests receive discounted spa access at £45/person Mon-Thu and £55/person Fri-Sun with advance booking recommended.

Are there dining options available for hotel guests?

The London Carriage Works offers modern British cuisine with 2 AA Rosettes, while 1931 provides international dishes. 24-hour room service is available.

Does the hotel have event spaces for private functions?

We offer five versatile spaces including The Residents' Lounge and Fifth One, accommodating events from intimate weddings to corporate meetings with tailored catering.

Is the hotel pet-friendly?

We welcome well-behaved dogs in designated rooms with prior arrangement and a £25 cleaning fee.

Reviews (6)

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Alweis

May 30, 2022 Report

Be aware, they will turn you away during busy hours if you are not staying there. I have been routinely accommodating my guests to this place upon visiting the city until recently refused for breakfast because we are not hotel guests. It's understandable for guests having priority during busy hours but randomly turning people away without prior notice is not acceptable especially when staff gave different respond, a manager like gentleman said dine in for non guest customers are accepted before entry then we were refused by lady inside. It would be either clueless management that caused this or staff was discriminating intentionally, will never come back again.

Matt Wilson

May 27, 2022 Report

Great Hotel, lovely staff. Reception Great, breakfast great. Just avoid London Carriage Co for dinner. Totally overpriced for tiny portions. 252 for a meal for 4 with no wine.

Alexander Batty

May 26, 2022 Report

A brilliant hotel just on the very edge of the city centre. Some great places to eat and drink within 5 minutes walk in any direction. Rooms are stunning and packed with luxury touches. The bath was a huge hit as was the TV with lots of films and TV on demand Breakfast buffet looked small but there was lots of variety and choice. The bacon is very tasty and the eggs are cooked perfectly. Warming the pastries on request.

Matt T.

May 17, 2022 Report

I was watching a gig at the Philharmonic Hall opposite, happily my room here had an insane view of the venue and made for a great interval bolt hold for loo and bar. Had a good meal at their London Carriage Works restaurant. Venue is very smart and staff attentive. Room itself was clean and had a rain wetroom style shower and separate bath

Roz Dudley

May 16, 2022 Report

Hope Street Hotel never fails to deliver a 5star stay. Staff are so friendly and helpful. Restaurant is lovely. The rooms are wonderful. lovely showers, comfy beds and crisp bedding. This is my favourite hotel & i stay in loads of hotels. The Spa has just enhanced the staying experience

Veronica Mulrooney

May 14, 2022 Report

Booked the half day spare experience for my pregnant daughter and her husband as a Christmas present. I visited Hope street hotel which is beautiful I was shown round the spare shown all the places they would have access to while there.my daughter was to have a facial and pregnancy massage and use of the pool. My son-in-law was to have a facial, massage use of the gym and pool. I payed for the treatments while I was there.

On the day they went for the spare experience they were told they were only booked for the facials didn't have access to the rest of the spare. They were there for approximately an hour which was not a relaxing or calming experience. While they enjoyed the facials the front of staff in the spare and hotel was a shambles(I had completed forms for them to stay in the hotel on the day of their spare experience (no one from the hotel got back to me).