Business Details
We are a well-established hotel situated in the heart of South Kensington, within the prestigious Royal Borough of Kensington and Chelsea. Our location places us directly opposite South Kensington Underground Station, providing our guests with unparalleled access to the entirety of London. We take great pride in offering a peaceful retreat in one of the city's most favoured residential areas, just moments from the quiet beauty of Kensington Gardens. Our team is dedicated to providing a comfortable and convenient stay for both business and leisure travellers, regardless of the length of their visit. We understand the importance of seamless connectivity, which is why we offer complimentary wireless internet access throughout the hotel. Each of our rooms is thoughtfully equipped with essential amenities, including tea and coffee facilities, flat-screen televisions, and a refrigerator to enhance our guests' comfort.
We maintain a strict no-smoking policy throughout the property to ensure a clean and pleasant environment for everyone. For our guests' peace of mind, we provide electronic document safes and voicemail services in every room. We are available to assist with tour and sightseeing bookings, helping our visitors make the most of their time in London. Our commitment to professional service is underpinned by our 24-hour availability to address any queries our guests may have. We believe that our prime location, combined with our attentive service, creates the ideal base for exploring all that the capital has to offer. Our goal is to ensure every stay, whether brief or extended, is marked by comfort, convenience, and complete satisfaction.
We maintain a strict no-smoking policy throughout the property to ensure a clean and pleasant environment for everyone. For our guests' peace of mind, we provide electronic document safes and voicemail services in every room. We are available to assist with tour and sightseeing bookings, helping our visitors make the most of their time in London. Our commitment to professional service is underpinned by our 24-hour availability to address any queries our guests may have. We believe that our prime location, combined with our attentive service, creates the ideal base for exploring all that the capital has to offer. Our goal is to ensure every stay, whether brief or extended, is marked by comfort, convenience, and complete satisfaction.
Highlights and features
- We are located opposite South Kensington Underground Station.
- Our hotel is situated in the Royal Borough of Kensington and Chelsea.
- We offer a 24-hour service for guest queries.
- We provide complimentary wireless internet access throughout the property.
- Our rooms include a refrigerator and microwave for guest convenience.
Services
Tour and Sightseeing Booking
We offer a dedicated tour and sightseeing booking service to help our guests plan their London itinerary. This service is available to all hotel residents seeking to explore nearby attractions such as the Natural History Museum and the Royal Albert Hall. Our team provides expert assistance to ensure guests experience a seamless and memorable visit to the capital.
Hotel Transfer Service
We provide a convenient hotel transfer service for guests arriving or departing from London. This service is available upon request and is designed to simplify travel to and from major airports and train stations. It offers a reliable and stress-free transport solution for our valued guests.
In-Room Tea and Coffee
Each of our guest rooms is equipped with tea and coffee making facilities for your convenience. This amenity allows guests to enjoy a hot beverage in the privacy and comfort of their own room at any time. It is a thoughtful addition designed to enhance your relaxation and overall stay with us.
Free Wireless Internet
We offer complimentary wireless internet access throughout the entire hotel for all our guests. This service ensures you can stay connected for both business and personal purposes during your visit. It provides reliable and convenient connectivity from the comfort of your room or our public areas.
In-Room Refrigerator and Microwave
Our rooms are furnished with both a refrigerator and a microwave for the convenience of our guests. These appliances allow you to store and prepare light meals or snacks during your stay. This service is particularly beneficial for guests on extended visits or those with specific dietary needs.
Reviews (5)
Francois Lyon
May 09, 2022
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As soon as you enter this hotel you realize how dirty it is. The carpets are not clean. the reception is a kind of closed counter as if you had to protect yourself. And my room. two twin beds with a window facing a wall.a dirty feeling.ageless old bedding. the hotel is very badly soundproofed you can hear everything. it cracks. And the cherry on the cake this morning wanting to take a shower no hot water. In short, an establishment to avoid absolutely! RUN AWAY!
Georgina Johnson
May 08, 2022
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Looks a little tired as you walk in, but our room was wayyyy above expectations. There were 5 adults so expected to be cramped, oh noo we even had 2 x3 seater sofas a fridge, microwave, hairdryer, kettle. Bathroom was nice and clean bedding clean and white! Staff were helpful and friendly. Let us check in early too!
Veterinary Medicine
Apr 15, 2022
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I WARN YOU! The receptionist won't let you put your bags before going in to the room. He will swear and shout at you for coming in early. He will act as a racist person. The hotel stinks as soon as you get inside. The place doesn't feel safe at all feels like you might get robbed anytime.
Karl Musick
Dec 24, 2021
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Cons Toilet requires special flush sequence to operate. The staff was helpful and came to the room without a mask to teach the secret flush. Stained bedding and towels provided interesting game of is that blood or ketchup? No hot water allowed us the opportunity to see if we could wash without getting frost bite. Bell for front door rings in entire hotel. You can hear the drunks trying to get in at 2 AM, every delivery person and seemingly random friends just hanging out at reception.
Two of four power outlets in room didn't work properly. Bring a power strip if you have more than a couple items to charge overnight. If you wake up the staff at 935 AM to check out, they'll express their displeasure. Pros Awesome location. Just a short walk to underground and easy access to the city. Tons of great food in the area.
Two of four power outlets in room didn't work properly. Bring a power strip if you have more than a couple items to charge overnight. If you wake up the staff at 935 AM to check out, they'll express their displeasure. Pros Awesome location. Just a short walk to underground and easy access to the city. Tons of great food in the area.
Ian Naude
Nov 16, 2021
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Worst Hotel experience ever, DO NOT STAY HERE! To many things to mention, Wifi does not work regularly and staff says do not complain its free. Shower works sometimes and no clean towels, staff stays you have to ask for new ones. If the staff ( Harry at reception) could use his negative energy and arguments and 1000 excuses to do something positive it would be great hotel. Dirtiest hotel I have seen for many years and staff is honestly the worst, more worried if you recording them than to help - Great hotels around the corner - DO NOT STAY HERE. - wish I could give it -1 points - should be closed down
