Reservations.com

Our hotel reservation service provides access to over 500,000 properties worldwide through direct supplier connections. Customers benefit from competitive pricing comparisons and instant booking confirmation. The platform features verified guest reviews to support informed decision-making for business and leisure travellers.

We connect customers with global car rental providers through our online booking platform. The service includes price comparisons across multiple suppliers and flexible cancellation options. Users can access vehicles at major airports and city centres with transparent insurance information.

Our group booking solution caters to travel organisers requiring multiple room reservations. The service includes dedicated support for event planners and negotiates preferential rates for parties of 10 or more. Online management tools track booking progress and payment status.

We provide round-the-clock customer assistance through telephone and digital channels. Our support team handles booking modifications, accessibility requests, and urgent travel disruptions. The service includes multilingual representatives and immediate reservation verification.

Our platform aggregates verified guest feedback to inform accommodation choices. The system filters reviews by travel purpose and includes property performance metrics. Users access detailed insights about amenities, service quality, and location advantages.

Contact our 24/7 support team with your booking reference number for immediate assistance.

Our displayed rates show pre-tax amounts. Final charges include applicable local taxes at booking completion.

Yes, we provide accessibility filters and dedicated support for special accommodation requirements.

We accept major credit cards and process payments securely through verified payment gateways.

Group reservations require minimum 10 rooms. Our system provides dedicated booking links and payment tracking tools.

This is an agent website. I booked a room through the website and found I didn't need this business travel. I called immediately to cancel it. I was told the service fee couldn't be refunded. Don't be fooled by the price. With the service fee, the price is never lower than the price on the hotel official website. Never recommended any use of this website.

I would give this company a zero review if it was possible. I have never felt more deceived in my life. I will never book with this company again. I made a reservation thinking I was speaking directly with the hotel. I went with the refundable to be safe. When I got my confirmation email and realized there was a $19.99 extra fee added because it was Reservations.com, I was surprised. Then I decided to book directly with the hotel to check the rate, it was $55 less.

When I called Reservations.com to cancel they refused to refund the $19.99. They are stealing our money. It is not completely refundable. I don't know when the booking agent mumbled that the $19.99 fee was non-refundable but I did not hear it. What they are doing is illegal. They must tell you up front: "This is not the hotel and we charge $19.99 which is non-refundable, do you wish to continue?" I wish there was some way I had enough money to take them to court, I am disgusted.

This site disguises itself as though you are booking directly with the hotel and advertises a low rate. Once you enter all your information and hit the submit button, you are hit with all sorts of unadvertised fees and it is all immediately non-refundable. Do your research online and talk with hotels directly and you will find that this site along with its sister site - getaroom.com are complete scam sites.

Terrible customer service. They booked a hotel that didn't have the one amenity we told them we HAD to have, then I had to call 3 times to get them to refund the money when we canceled it. On top of that, 3 weeks later we still didn't have the refund and I had to call back, only for them to tell me it would be another 7-10 days. The worst part was speaking with Linden, who was rude and deflective.and he's one of the Customer Service Managers! Needless to say we will never use them again. And as of today, 4 weeks later, we still don't have a refund for almost $1000.that the hotel never even charged reservations.com. Pathetic.