Business Details
19 Years
experience
Luxury Hotel Accommodation in Prime Locations
St. Giles Hotels is a globally recognised hospitality brand with properties in five of the world's most vibrant cities. Established in 2007, our business has built a reputation for combining warm Malaysian hospitality with international standards of service. Our team of experienced professionals delivers personalised experiences across our portfolio, which includes locations in London, Kuala Lumpur, George Town, Johor Bahru, and Manila. We prioritise sustainable practices through our 'Net Positive by 2050' initiative while maintaining a commitment to local communities.Our properties feature award-winning dining venues, versatile event spaces, and modern amenities designed to meet both business and leisure travellers' needs. With direct connections to major shopping and lifestyle hubs in each location, we provide unparalleled convenience alongside comfort. Our digital infrastructure supports seamless online interactions, including our CHM CLUB loyalty programme offering exclusive benefits to returning guests.
Services
Hotel Accommodation
Event Spaces
Dining Venues
Business Lounges
Airport Transfers
Details
- Year established: 2007
Highlights and features
- We offer 24/7 reception and concierge services across all locations
- Direct access to major shopping malls at Kuala Lumpur properties
- Award-winning Sage Restaurant & Wine Bar in Mid Valley City
- Sustainability initiatives aligned with Net Positive by 2050 goals
- CHM CLUB loyalty programme with exclusive member benefits
What people say
Exceptional staff
Prime locations
Modern facilities
Excellent dining
Sustainable practices
Services
Hotel Accommodation
Our properties offer 390+ guest rooms and suites featuring modern amenities, premium bedding, and city views. Each location provides 24-hour room service, concierge assistance, and business facilities. Kuala Lumpur properties include family-friendly units and accessible rooms.
Event Spaces
We provide versatile meeting and event spaces across all locations. Facilities include boardrooms, conference halls, and banquet venues with advanced AV equipment. London properties offer dedicated event planning services and catering options.
Dining Venues
Award-winning dining options include Sage Restaurant & Wine Bar in Kuala Lumpur and Hudson's House in London. Properties feature all-day dining venues, lounges, and specialty coffee bars serving international and local cuisine.
Business Lounges
Premium business facilities include co-working spaces, private workstations, and boardrooms. Complimentary amenities feature high-speed internet, printing services, and refreshments. Available to suite guests and CHM CLUB members.
Airport Transfers
Complimentary shuttle services operate between Kuala Lumpur properties and major airports. Scheduled transfers available with advance booking. Additional transportation arrangements can be made through concierge services.
People
Abigail Tan
CEO
Abigail Tan is the visionary leader behind St. Giles Hotels and founder of the Hotels with Heart foundation. With over 15 years' experience in hospitality management, she has expanded the brand across multiple international markets while maintaining its core values of kindness and sustainability.
Don John
Executive Chef
Chef Don John leads the culinary team at Sage Restaurant & Wine Bar in Kuala Lumpur. With Michelin-trained expertise, he specialises in French-Japanese fusion cuisine and has received multiple awards for his innovative menu creations at St. Giles properties.
Questions
What amenities are available at St. Giles Hotels?
All properties feature 24-hour reception, restaurants, business facilities, and fitness centres. Kuala Lumpur locations offer direct mall access.
Do you offer pet-friendly accommodations?
Yes, select properties including St. Giles London accept pets with advance notice.
What sustainability initiatives do you implement?
We follow Net Positive by 2050 goals with eco-friendly operations and community engagement programs.
Are airport transfers available?
Complimentary shuttle services operate between Kuala Lumpur properties and major airports.
Can I host events at your properties?
Yes, we provide versatile meeting spaces with modern amenities across all locations.
What loyalty benefits do you offer?
CHM CLUB members receive exclusive rates, room upgrades, and special privileges.
Reviews (5)
Joanne Bailey
Jun 01, 2022
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My daughter and I booked the theatre deal. That included the twin city room, evening meal and breakfast. The hotel is central. Very good value for money. The room was very clean. The staff were polite. The food was satisfactory. Only negative is that we should have booked to stay longer.
Lucas Oney
May 15, 2022
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Stayed here for the past 5 days! It was clean and has very considerate staff. I enjoyed being greeted and chatting in the morning by the man working the buffet! The lobby staff are very kind. As when I had lost my key and inquired about a later check out hour, they were quick to help and informative. The concierge is also a plus, as the check out times don't always align with flights. It is a convenient service and he was friendly.
The central location is great, with many close restaurants and shopping. The hotel is also just a short walk to the Tottenham Court underground entrance. My only complaint is the rooms do not get dark enough at night as there was no curtain in the single twin rooms. There is only blinds. Otherwise, the rooms are comfortable and the bathrooms are sleek. I enjoyed my stay here at the St. Giles Hotel.
The central location is great, with many close restaurants and shopping. The hotel is also just a short walk to the Tottenham Court underground entrance. My only complaint is the rooms do not get dark enough at night as there was no curtain in the single twin rooms. There is only blinds. Otherwise, the rooms are comfortable and the bathrooms are sleek. I enjoyed my stay here at the St. Giles Hotel.
Tatiana Sereno
May 12, 2022
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Very good breakfast. Very good location. However the hotel is definitely not a 3 star hotel because of the conditions of the room no air conditioning, the size of the rooms, very few towels and the only "add-on" you find is a soap. Clean sheets but the mirrors were very dirty as well as the kettle.
Inflightmike
May 01, 2022
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2 stars, really - but the location makes me bump it up to 3. If you want a hotel with proper (or even basic) air conditioning, this property is not for you. Our Executive Room never truly comfortably cooled down enough for our entire 4-night stay, and the windows didn't open enough for useful outdoor ventilation. To the hotel's credit, our first room was so outrageously hot that they moved us to a different room that was only barely more tolerable.
I would stay here again if the air conditioning was properly functional, as our Executive Room was clean, spacious, and comfortable, and the hotel location is hard to beat. But knowing now how hot the rooms were would make me look elsewhere the next time my travels take me to London. Fix the AC and I'd gladly stay here again.
I would stay here again if the air conditioning was properly functional, as our Executive Room was clean, spacious, and comfortable, and the hotel location is hard to beat. But knowing now how hot the rooms were would make me look elsewhere the next time my travels take me to London. Fix the AC and I'd gladly stay here again.
Emma Binning
Apr 21, 2022
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The best thing about this hotel is it's location. Very central and tube station within 2 minutes walk. They also did a good breakfast. The room sizes however are very small and felt a bit cramped and they are extremely warm. The rooms had an electric fan which we needed to have on all night and we kept the window open too but it was still too hot for us.
